Mortgage Administrator — Client-Focused FS Support (Hybrid)

Mortgage Administrator — Client-Focused FS Support (Hybrid)

Full-Time 25000 - 35000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support Advisors with client cases and ensure top-notch service.
  • Company: Join Brookson, a People2.0 Company, in a dynamic Financial Services team.
  • Benefits: Enjoy hybrid working, professional development, and a 5% pension contribution.
  • Other info: Be part of a supportive team with great wellbeing initiatives.
  • Why this job: Make a real difference in clients' lives while developing your career.
  • Qualifications: Strong communication skills, time management, and attention to detail required.

The predicted salary is between 25000 - 35000 £ per year.

Brookson (A People2.0 Company) is seeking a Mortgage Administrator to join our Financial Services team in Coventry. You will play a key role in ensuring a high standard of service as you support our Advisors with client cases.

The ideal candidate will have strong communication skills, excellent time management, and attention to detail.

We offer a hybrid working model, professional development opportunities, and a range of benefits including a 5% pension contribution, annual leave, and wellbeing initiatives.

Mortgage Administrator — Client-Focused FS Support (Hybrid) employer: Brookson (A People2.0 Company)

At Brookson, we pride ourselves on being an excellent employer that values our employees' growth and wellbeing. Our hybrid working model allows for flexibility, while our commitment to professional development ensures that you can advance your career in a supportive environment. With competitive benefits such as a 5% pension contribution and a focus on employee wellbeing, joining our Financial Services team in Coventry means becoming part of a culture that prioritises both personal and professional fulfilment.

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Contact Details:

Brookson (A People2.0 Company) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Mortgage Administrator — Client-Focused FS Support (Hybrid)

Tip Number 1

Network like a pro! Reach out to current or former employees at Brookson on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Mortgage Administrator.

Tip Number 2

Prepare for the interview by practising common questions related to client support and time management. We can even role-play with a friend to boost our confidence and nail those responses!

Tip Number 3

Showcase your attention to detail during the interview. Bring examples of how you’ve successfully managed client cases in the past. We want to demonstrate that we’re the perfect fit for supporting Advisors at Brookson.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!

We think you need these skills to ace Mortgage Administrator — Client-Focused FS Support (Hybrid)

Communication Skills
Time Management
Attention to Detail
Client Support
Financial Services Knowledge
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Mortgage Administrator role. Highlight your communication skills, time management, and attention to detail, as these are key for us in this position.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about financial services and how you can support our Advisors effectively. Keep it concise but impactful!

Showcase Relevant Experience:When filling out your application, don’t forget to showcase any relevant experience you have in client-focused roles. We love seeing how you’ve made a difference in previous positions!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Brookson (A People2.0 Company)

Know Your Stuff

Before the interview, make sure you understand the role of a Mortgage Administrator and the specific responsibilities it entails. Brush up on financial services terminology and be ready to discuss how your skills align with supporting Advisors and managing client cases.

Showcase Your Communication Skills

Since strong communication is key for this role, prepare examples of how you've effectively communicated with clients or team members in the past. Think about times when you resolved issues or clarified complex information, as these will demonstrate your ability to provide excellent service.

Time Management is Key

Be ready to discuss how you prioritise tasks and manage your time effectively. Consider sharing specific strategies or tools you use to stay organised, especially in a hybrid working environment where self-discipline is crucial.

Attention to Detail Matters

Prepare to highlight instances where your attention to detail made a difference in your work. Whether it’s catching an error in documentation or ensuring compliance with regulations, showing that you can maintain high standards will resonate well with the interviewers.