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- Tasks: Connect with clients and set appointments for our Financial Advisors.
- Company: Join Brookson, a trusted provider of accountancy and support services since 1995.
- Benefits: Earn commission, enjoy hybrid working, and access wellness benefits.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong communication skills and a friendly approach; sales experience not required.
- Other info: Dynamic workplace with excellent growth opportunities and a focus on employee wellbeing.
The predicted salary is between 25000 - 30000 £ per year.
If you're passionate about providing exceptional customer service, we'd love to hear from you! Join our team, where you'll work with existing clients and have the chance for career growth and development.
Established in 1995, Brookson has been supporting freelancers, contractors, and self-employed professionals for 30 years. With our head office in Warrington and additional UK offices in London, Coventry, and Bournemouth, we have grown into a trusted provider of accountancy, tax, and support services. Now part of the People2.0 group, we continue to innovate and expand, offering our employees a dynamic and rewarding place to build their careers.
Our Coventry office (CV5) is easily accessible by car and an 8-minute walk from the nearest train station. We offer hybrid working, with a minimum requirement of 2 days in the office and the flexibility to work from home the rest of the week. During the initial 2-week training period, you'll be in the office full-time for team integration and peer training.
What will you be doing as an Appointment Setter? As the Appointment Setter, you play a vital role in connecting with clients and uncovering potential leads for our Financial Advisors. Your main tasks include:
- Using marketing data from email, DM, and social campaigns.
- Making outbound calls to set appointments with existing customers to discuss value-added products.
- Handle customer enquiries within Brookson via inbound and outbound calls and emails.
- Maintaining accurate CRM records.
- Collaborating with the marketing team and providing feedback on successful appointment-generating themes.
What are the qualities that can help you thrive as an Appointment Setter?
- Strong communication skills with a friendly telephone approach.
- Able to work towards KPIs and targets comfortably.
- Proficiency in Microsoft Office.
- Previous sales experience isn't essential; we'll provide all the training you need.
In Return for joining Brookson as an Appointment Setter
Here at Brookson, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include:
- Potential to earn monthly commission for each appointment made.
- Hybrid working.
- 5% company pension contribution after 3 months.
- 23 days' annual leave, plus bank holidays and your Birthday off each year.
- 2 Press Pause days per year (An opportunity to step back, breathe, and focus on your wellness).
- Free Financial Advice including Mortgages and Savings.
- Wellbeing benefits including discounted gym membership, direct GP access, and an in-house Mental Health First Aid team to name a few.
Next Steps
If you are interested in being considered for this opportunity, please apply with your CV highlighting your relevant skills in relation to the above criteria. Regardless of the outcome of your application, all candidates will be contacted. If your application is successful, Vicky from our talent team will reach out to you within three working days to guide you through the next steps. Should you have any questions, please feel free to reach out to Vicky from the Talent Team on 07787 412090.
Appointment Setter in Leicester employer: Brookson (A People2.0 Company)
Contact Detail:
Brookson (A People2.0 Company) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appointment Setter in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brookson. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your phone skills! As an Appointment Setter, you'll be making calls all day. Try role-playing with a friend or family member to get comfortable with handling different types of conversations. The more relaxed you are, the better you'll connect with clients.
✨Tip Number 3
Show off your communication skills! During the interview, focus on how you can engage with clients and handle inquiries. Use examples from your past experiences to demonstrate your friendly approach and ability to work towards targets.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your skills right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Appointment Setter in Leicester
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for customer service in your CV and cover letter. We love candidates who genuinely care about helping others, so let that shine through!
Tailor Your Application: Don’t just send a generic CV! Tailor it to highlight your skills that match the Appointment Setter role. Mention any relevant experience or skills that align with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need there!
How to prepare for a job interview at Brookson (A People2.0 Company)
✨Know the Company Inside Out
Before your interview, take some time to research Brookson. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Off Your Communication Skills
As an Appointment Setter, strong communication is key. Practice speaking clearly and confidently about your experiences. You might even want to role-play common interview scenarios with a friend to get comfortable with articulating your thoughts.
✨Prepare for Role-Specific Questions
Expect questions related to customer service and appointment setting. Think of examples from your past experiences where you successfully handled customer inquiries or worked towards targets. This will demonstrate your ability to thrive in the role.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training processes, or growth opportunities within Brookson. This shows that you're not just interested in the job, but also in how you can grow with the company.