Financial Services Assistant in Aberdeen

Financial Services Assistant in Aberdeen

Aberdeen Full-Time 25000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Connect with clients and generate leads for Financial Advisors through calls and marketing data.
  • Company: Join Brookson, a trusted provider of financial services since 1995.
  • Benefits: Earn commission, enjoy hybrid working, and receive wellness support.
  • Other info: Enjoy 23 days' leave, plus bank holidays and your birthday off!
  • Why this job: Make a real impact while developing your career in a dynamic environment.
  • Qualifications: Strong communication skills and a willingness to learn; sales experience not required.

The predicted salary is between 25000 - 30000 £ per year.

If you’re passionate about providing exceptional customer service, we’d love to hear from you! Join our team, where you’ll work with existing clients and have the chance for career growth and development.

Established in 1995, Brookson has been supporting freelancers, contractors, and self-employed professionals for 30 years. With our head office in Warrington and additional UK offices in London, Coventry, and Bournemouth, we have grown into a trusted provider of accountancy, tax, and support services. Now part of the People2.0 group, we continue to innovate and expand, offering our employees a dynamic and rewarding place to build their careers.

Our Coventry office (CV5) is easily accessible by car and an 8-minute walk from the nearest train station. We offer hybrid working, with a minimum requirement of 2 days in the office and the flexibility to work from home the rest of the week. During the initial 2-week training period, you’ll be in the office full-time for team integration and peer training.

As the Financial Services Assistant, you play a vital role in connecting with clients and uncovering potential leads for our Financial Advisors. Your main tasks include:

  • Using marketing data from email, DM, and social campaigns.
  • Making outbound calls to set appointments with existing customers to discuss value-added products.
  • Handling customer enquiries within Brookson via inbound and outbound calls and emails.
  • Maintaining accurate CRM records.
  • Collaborating with the marketing team and providing feedback on successful appointment-generating themes.

What are the qualities that can help you thrive as a Financial Services Assistant?

  • Strong communication skills with a friendly telephone approach.
  • Able to work towards KPIs and targets comfortably.
  • Proficiency in Microsoft Office.
  • Previous sales experience isn’t essential; we’ll provide all the training you need.

In return for joining Brookson as a Financial Services Assistant, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include:

  • Potential to earn monthly commission for each appointment made.
  • Hybrid working.
  • 5% company pension contribution after 3 months.
  • 23 days’ annual leave, plus bank holidays and your Birthday off each year.
  • 2 Press Pause days per year (An opportunity to step back, breathe, and focus on your wellness).
  • Free Financial Advice including Mortgages and Savings.
  • Wellbeing benefits including discounted gym membership, direct GP access, and an in-house Mental Health First Aid team to name a few.

If you are interested in being considered for this opportunity, please apply with your CV highlighting your relevant skills in relation to the above criteria. Regardless of the outcome of your application, all candidates will be contacted. If your application is successful, Vicky from our talent team will reach out to you within three working days to guide you through the next steps. Should you have any questions, please feel free to reach out to Vicky from the Talent Team on 07787 412090.

Financial Services Assistant in Aberdeen employer: Brookson (A People2.0 Company)

At Brookson, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in our conveniently located Coventry office. With a strong focus on employee growth, we provide comprehensive training, hybrid working options, and a range of benefits including wellness initiatives and financial advice, ensuring that our team members feel valued and empowered to thrive in their careers.

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Contact Details:

Brookson (A People2.0 Company) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Financial Services Assistant in Aberdeen

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Brookson (A People2.0 Company). Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Financial Services Assistant in Aberdeen

Customer Service
Communication Skills
Outbound Calling
CRM Management
Data Analysis
KPI Achievement
Microsoft Office Proficiency

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Brookson (A People2.0 Company).

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Brookson (A People2.0 Company)'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Brookson (A People2.0 Company)

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Brookson (A People2.0 Company).

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Brookson (A People2.0 Company) will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Brookson (A People2.0 Company) employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.