At a Glance
- Tasks: Lead a dynamic team to support patients' health and wellbeing journeys.
- Company: Join a progressive practice recognised for its innovative health services.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Other info: Be part of a collaborative team dedicated to patient care and community support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong interpersonal skills and experience in health or community services required.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for a highly motivated individual to lead our progressive Health and Wellbeing Team. Comprising 2 Health and Wellbeing Advisors and 1 MIND Wellbeing worker, this team has previously been shortlisted for the prestigious General Practice Awards. The role of the HWA Team leader is to lead the Health & Wellbeing team for the Brookside Group Practice/Earley+ PCN and to grow and develop the health and wellbeing offering of services to our patients, providing non-medical support and help to patients who need to get their lives back on track.
The Team Leader will also look at ways to develop the service both internally and externally with 3rd parties, voluntary sector and the community. The Team Leader will be responsible for having an overview of the team's work week by week, plus ensure the case loads are appropriately allocated depending on availability and specialisms including associated team members such as MIND Wellbeing worker, Care Co-ordinator(s) and Mental Health Practitioner.
Main duties of the job:
- To be the main point of contact for the team
- To lead team discussion and decision making
- To monitor and help the team to develop their skills through training
- To keep open channels of communication between team members and across the practice
- To represent the team in meetings, internally, externally and with patients
- To monitor and manage staffing (incl. annual leave requests, RTW forms) and patient demand levels
- To monitor the teams timetables and daily tasks so all staff grow and develop in their role, plus ensure tasks are prioritised appropriately
- To be part of the Practice induction process when relevant
- To write or oversee any protocols, plus review them regularly (annually)
- To assist in the team appraisal processes
About us:
The Practice serves approximately 31,000 patients from our 4 surgeries in Earley, Lower Earley, Winnersh and Wilderness Road. Due to our size, we value communication and teamwork. We operate a strongly relational team structure and endeavour to listen well, encourage ownership and involvement and enable staff to grow in their individual development. We, therefore, spend a lot of time investing in team meetings and communication across the organisation. We are a member of Berkshire West Clinical Commissioning Group. We have won the HSJ (Health Services Journal) Digital Award for our innovative work we've done to refine our triage processes and model of care.
Other key aspects of the Practice include:
- Use of Anima to aid triage/consultation
- Strong IT and systems including Emis Web, Accu-Rx, DXS, ANIMA Documents
- Longstanding Training Practice with GP Registrars, Physician Assistants trainees and others
- Opportunities for clinical leadership and development
- Specialist gynaecological, dermatology and physio services on site
- Our own Primary Care Network, serving 31,000 patients
- High Achieving QOF and highly successful PCN
Job responsibilities:
- Conduct an initial assessment of each patient’s circumstances, issues and interest and extent of their non-medical needs
- To organise own caseload and time effectively and monitor that of the team as a whole
- Encourage and support individuals to:
- Identify areas of voluntary and community support and activities which may help and be of interest to them.
- Take the first steps to accessing them
- Take responsibility for their mental health and general wellbeing
- Establish appropriate referral mechanisms with statutory partners and to the voluntary and community sector where necessary
- Work with health & social care professionals on a day to day basis, to stimulate referrals and provide accurate and timely feedback on support offered to patients
- Develop and maintain positive and effective working relationships with voluntary and community providers and referral partners across the area, liaising with them to get the best outcomes for the patient and promote good practice
- Promote a culture based on the principle of focussing on ‘what matters to the person’, ensuring dignity, choice, respect, independence and rights are upheld at all times
- Identify barriers or issues preventing greater engagement and/or uptake and participate in developing solutions by addressing:
- Voluntary and community providers
- Liaise with funders and partners on a regular basis and attend meetings as requested.
- Contribute to the ongoing compilation and updating of local directories, helping to maintain information of local groups and services, understanding and being aware of their capacity
- Assist in the development of monitoring and evaluation processes and procedures as requested, implementing and reporting on them as required
- Identify opportunities for networking and joining up services where appropriate
- Identify and be responsible for writing up case studies and success stories
Person Specification:
Qualifications:
- Good standard of education with excellent literacy and numeracy skills
- Social Prescribing qualification (DNA Insight Social Prescriber Plus, or similar)
Personal Qualities:
- Excellent interpersonal skills
- Motivated & proactive
- Ability to use initiative & judgement
- Forward thinker with a solution focused approach
- Ability to work under pressure
- Ability to drive & deliver change effectively
- Ability to motivate teams, enhance morale & maintain a positive working environment
- Willingness to adapt to change within the evolving Health and Wellbeing Advisor Role to suit the needs of the cohort of patients at the practice.
- Approachable and good listener
- Can do and problem-solving attitude
Skills:
- Excellent presentation skills
- Excellent IT and reporting skills including the use of Word, Excel and PowerPoint
- Ability to organise own time, manage workload and meet deadlines, working flexibly when required
- Effective time management
- Ability to work with people with health and social needs
- Understanding of the voluntary and community sector
- Ability to quickly build trust and a positive dialogue with individuals who face challenges about their health and wellbeing or other issues, in order to assess their needs
- Ability, monitoring information and reports
- Ability to work independently, with minimal supervision, including initiating actions, implementing decisions, monitoring and reporting
- Ability to work as part of a team and on own initiative within organisational policies and procedures
- Sound knowledge, understanding and commitment to equal opportunities and diversity.
- Clear understanding of data protection requirements and participant confidentiality
- Confidence and ability to work with a broad range of groups and individuals, forming and maintaining positive and productive working relationships with a range of people from different professional and personal backgrounds
- Sensitivity and commitment to working with people and motivating them to take control of their life and access activities, support and advice which is available
- Commitment to a flexible approach and a focus on what matters to an individual
- Understanding of the issues affecting the local area
- EMIS Web
Experience:
- Previously worked in or with the health, voluntary or community sector
- Working with vulnerable people
- Knowledge and experience of issues such as social isolation, mental health, poor physical activity, employment, debt, diet and access to services in the local area
- Evidence of knowledge of types of support available and ability to maintain accurate knowledge of voluntary and community services and other sources of support and advice
- Working in partnership with health and social care professionals and/or community services
- Experience of conducting staff appraisals and developing staff team
Health and Wellbeing Advisor Team Leader in Reading employer: Brookside Group Practice
At Brookside Group Practice, we pride ourselves on being an exceptional employer that fosters a supportive and collaborative work environment. Our Health and Wellbeing Advisor Team Leader role offers the opportunity to lead a dedicated team in a practice that values communication, teamwork, and professional development, ensuring that our staff can grow their skills while making a meaningful impact on the lives of our patients. With a strong focus on innovation and community engagement, we provide a unique platform for career advancement and the chance to contribute to award-winning health services in the vibrant area of Earley.
StudySmarter Expert Advice🤫
We think this is how you could land Health and Wellbeing Advisor Team Leader in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health and wellbeing sector. Attend local events, workshops, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience and how it aligns with their needs. Bring examples of your work or success stories that highlight your ability to lead and support teams effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Health and Wellbeing Advisor Team Leader position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your commitment and interest in being part of our amazing team at Brookside Group Practice.
We think you need these skills to ace Health and Wellbeing Advisor Team Leader in Reading
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for health and wellbeing shine through. We want to see how motivated you are to lead our team and make a difference in patients' lives!
Tailor Your Experience:Make sure to highlight your relevant experience in the health and community sectors. We’re looking for someone who understands the challenges our patients face, so connect your past roles to the responsibilities of the Team Leader.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the best fit for this role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures it gets to the right people quickly.
How to prepare for a job interview at Brookside Group Practice
✨Know Your Team Dynamics
Before the interview, get familiar with the structure of the Health and Wellbeing team. Understand the roles of the Health and Wellbeing Advisors and the MIND Wellbeing worker. This will help you demonstrate your leadership skills and how you can effectively manage and support the team.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've successfully facilitated discussions or resolved conflicts in previous positions. Highlight your ability to keep open channels of communication, as this aligns perfectly with the practice's values.
✨Demonstrate Your Problem-Solving Approach
Be ready to discuss specific challenges you've faced in health and wellbeing settings and how you addressed them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive and solution-focused mindset.
✨Understand the Local Community Needs
Research the local area and its specific health and wellbeing challenges. Be prepared to discuss how you would engage with community resources and voluntary services to enhance patient support. This shows your commitment to understanding and addressing the needs of the patients you'll serve.
