Compassionate GP Receptionist: Patient Services Team in Reading
Compassionate GP Receptionist: Patient Services Team

Compassionate GP Receptionist: Patient Services Team in Reading

Reading Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide front-line services to patients and support the clinical team.
  • Company: Healthcare provider in Reading with a focus on patient care.
  • Benefits: Annual leave, NHS pension, and health-related events.
  • Why this job: Join a compassionate team and make a difference in patient care.
  • Qualifications: Minimum 2 years in an administrative role with strong customer service skills.
  • Other info: Flexible work tasks in a supportive environment.

The predicted salary is between 24000 - 36000 Β£ per year.

A healthcare provider in Reading is seeking a GP Receptionist to join their Patient Services Team. The ideal candidate will have a minimum of 2 years experience in an administrative role, possess strong customer service skills, and be flexible regarding work tasks. This role includes providing efficient front-line services to patients and supporting the clinical team.

Benefits include:

  • Annual leave
  • NHS pension
  • Various health-related events

Compassionate GP Receptionist: Patient Services Team in Reading employer: Brookside Group Practice

As a leading healthcare provider in Reading, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our GP Receptionist role offers not only competitive benefits such as annual leave and an NHS pension but also opportunities to engage in health-related events, making it an ideal environment for those looking to make a meaningful impact in patient care while advancing their career.
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Contact Detail:

Brookside Group Practice Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Compassionate GP Receptionist: Patient Services Team in Reading

✨Tip Number 1

Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face as a GP Receptionist and how you'd handle them. This will prepare you for any situational questions during the interview.

✨Tip Number 3

Dress appropriately for the interview. A smart appearance shows professionalism and respect for the role you're applying for, especially in a healthcare setting where first impressions matter.

✨Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Compassionate GP Receptionist: Patient Services Team in Reading

Customer Service Skills
Administrative Skills
Flexibility
Front-line Service Provision
Support for Clinical Team
Communication Skills
Organisational Skills
Problem-Solving Skills

Some tips for your application 🫑

Show Off Your Experience: Make sure to highlight your 2+ years of administrative experience in your application. We want to see how your past roles have prepared you for the GP Receptionist position, so don’t hold back on those relevant skills!

Customer Service is Key: Since this role is all about providing top-notch service to patients, let us know about your customer service skills. Share specific examples of how you've gone above and beyond to help others in previous jobs.

Flexibility Matters: We appreciate candidates who can adapt to various tasks. In your application, mention times when you've had to be flexible or take on different responsibilities. It shows us you're ready for anything that comes your way!

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s the best way to ensure we see your amazing skills and experience right away!

How to prepare for a job interview at Brookside Group Practice

✨Know Your Stuff

Make sure you brush up on your knowledge of the healthcare sector, especially around patient services. Familiarise yourself with common administrative tasks and challenges faced by GP receptionists. This will show that you're not just interested in the role but also understand its importance.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved conflicts or went above and beyond for a patient or client. This will demonstrate your ability to handle the front-line responsibilities effectively.

✨Flexibility is Key

Since the job requires flexibility regarding work tasks, be ready to discuss how you've adapted to changing situations in previous roles. Share specific instances where you successfully managed multiple tasks or adjusted to new responsibilities without losing your cool.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions prepared that show your interest in the role and the team. You might ask about the biggest challenges the Patient Services Team faces or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.

Compassionate GP Receptionist: Patient Services Team in Reading
Brookside Group Practice
Location: Reading

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