At a Glance
- Tasks: Join us as a Retail Travel Apprentice and gain hands-on experience in the travel industry.
- Company: Stewart Travel is a leading independent travel agent with a focus on exceptional customer service.
- Benefits: Earn while you learn with a fully funded diploma and flexible training options.
- Why this job: Kickstart your travel career with structured training and a supportive team in a vibrant environment.
- Qualifications: No prior experience needed, just a passion for travel and great communication skills.
- Other info: Complete your apprenticeship in 12 months and secure full-time employment with us!
Start your travel career with us! Stuck with what to do after school? At Stewart Travel, you can have the best of both worlds by studying for professional qualifications whilst getting real work experience.
Our Retail Travel Apprenticeship provides you with the opportunity to earn whilst you learn, building the expertise, skills, and qualifications needed to establish a thriving career in travel.
Salary: Apprenticeship Wage
Department Information: Stewart Travel, the retail arm of Brooklyn Travel Group, is one of our most varied brands, encompassing Travel Sales, Admin Support, Product and Customer Service functions. As an independent Travel Agent, we have the ability to sell all types of holidays, to any destination from our 11 stores across Scotland and Northern Ireland. We also offer flexibility of booking via phone and online. Our aim is to provide our customers with a seamless journey from initial enquiry to their 'Welcome Home' call, as exceptional customer service is at the heart of what we do.
Role Information: Stewart Travel is looking for a Retail Travel Apprentice to join their Bishopbriggs store. This is an exciting opportunity and an ideal entry into the retail travel business and will be supported by a Modern Apprenticeship in Travel Services, which offers a structured training program in conjunction with learning on the job to ultimately provide you with an industry recognised qualification. You can earn whilst you learn! The duration of the course is 12 months; on completion you will receive an SCQF Level 6 formal qualification as well as full time employment with Stewart Travel.
Information: Full Time apprenticeship - Fully funded Diploma in Providing Travel Services at SCQF Level 6. All training completed online with in-store help and guidance. Contains 8 units, 4 mandatory and 4 optional.
Skills & Personal Qualities: Confidence in speaking to customers face to face and over the phone. Genuine interest in travel. Ability to manage own time and tasks effectively.
Retail Travel Apprenticeship, Bishopbriggs (Stewart Travel) employer: Brooklyn Travel
Contact Detail:
Brooklyn Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Apprenticeship, Bishopbriggs (Stewart Travel)
✨Tip Number 1
Research Stewart Travel and their services thoroughly. Understanding their offerings and customer service approach will help you engage in meaningful conversations during interviews, showcasing your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Stewart Travel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your passion for travel and customer service. Think of personal experiences that highlight your skills in these areas, as this will resonate well with the interviewers looking for candidates who align with their values.
✨Tip Number 4
Be ready to showcase your time management skills. Since the apprenticeship involves balancing work and study, demonstrating how you effectively manage your time will show that you're prepared for the challenges ahead.
We think you need these skills to ace Retail Travel Apprenticeship, Bishopbriggs (Stewart Travel)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what the Retail Travel Apprenticeship entails. Familiarise yourself with the responsibilities and skills required, as this will help you tailor your application.
Craft a Tailored CV: Create a CV that highlights your relevant skills and experiences related to customer service and travel. Emphasise any previous roles or activities that demonstrate your confidence in speaking to customers and managing tasks.
Write a Compelling Cover Letter: In your cover letter, express your genuine interest in travel and why you want to join Stewart Travel. Mention how the apprenticeship aligns with your career goals and what you hope to gain from the experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brooklyn Travel
✨Show Your Passion for Travel
Make sure to express your genuine interest in travel during the interview. Share any personal experiences or destinations that have inspired you, as this will demonstrate your enthusiasm for the industry and align with Stewart Travel's mission.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is at the heart of Stewart Travel, be ready to discuss how you would handle various customer service situations. Think of examples from your past experiences where you successfully resolved issues or provided excellent service.
✨Demonstrate Time Management Skills
As the role requires effective time management, prepare to discuss how you prioritise tasks and manage your time. You could mention any school projects or part-time jobs where you balanced multiple responsibilities successfully.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the apprenticeship programme and the company culture. This shows your interest in the role and helps you determine if it's the right fit for you.