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For Companies At a Glance
- Tasks: Engage with clients, modify technical drawings, and support product development.
- Company: Join a family-oriented company in the roofing industry with a strong reputation.
- Benefits: Enjoy competitive pay, bonuses, onsite parking, and a supportive work environment.
- Why this job: Be part of a dynamic team, make an impact, and grow your engineering skills.
- Qualifications: Must have an engineering degree, AutoCAD proficiency, and customer-facing experience.
- Other info: Comfort with heights is essential for site visits.
The predicted salary is between 30000 - 42000 £ per year.
Brooklyn Recruitment is currently offering an exciting opportunity for a Technical Support Engineer / Product Development Engineer / Design Engineer in the Chasetown area, near Staffordshire / West Midlands. This role is with a well-established company that maintains a family-oriented atmosphere.
Your responsibilities will include:
- Liaising with clients and internal departments regarding specifications and regulations.
- Reading and modifying technical drawings.
- Creating and compiling technical data specifications for internal and external use.
- Responding to customer inquiries and complaints.
- Preparing drawings using AutoCAD.
- Supporting the technical team with advice and expertise.
- Participating in product development activities.
- Preparing tool drawings.
- Conducting site visits as needed.
- Performing other duties as required.
The company manufactures products for the roofing industry, so experience and knowledge in roofing and construction would be highly beneficial. Candidates should have an engineering degree and be proficient in AutoCAD. Previous experience in a customer-facing role and comfort with heights are also important, as site visits are part of the role.
The working hours are Monday to Thursday, 8:45 am to 5:00 pm, and Friday, 8:30 am to 4:30 pm. In return, you will receive a competitive salary, a generous bonus scheme, onsite parking, and additional benefits.
Technical Support Engineer employer: Brooklyn Recruitment
Contact Detail:
Brooklyn Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the roofing and construction industry. Understanding the specific challenges and regulations in this field will help you engage more effectively during interviews and demonstrate your knowledge.
✨Tip Number 2
Brush up on your AutoCAD skills. Since preparing drawings using AutoCAD is a key part of the role, being able to showcase your proficiency or even bring examples of your work can set you apart from other candidates.
✨Tip Number 3
Prepare for customer-facing scenarios. Think about your previous experiences dealing with clients and how you resolved issues. Being able to articulate these situations will show your capability in handling customer inquiries and complaints.
✨Tip Number 4
Be ready to discuss your engineering background in detail. Highlight any relevant projects or experiences that align with the responsibilities of the Technical Support Engineer role, especially those involving product development and technical specifications.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Technical Support Engineer position. Highlight your relevant experience in roofing and construction, as well as your proficiency in AutoCAD.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your engineering degree, customer-facing experience, and any specific projects where you've used AutoCAD or worked in a similar role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background in technical support and product development makes you a great fit for the team, and express your enthusiasm for contributing to their projects.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Brooklyn Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of roofing and construction. Be prepared to discuss technical drawings and specifications, as well as your experience with AutoCAD. This will show that you understand the industry and can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves responding to customer inquiries and complaints, be ready to share examples of how you've successfully handled similar situations in the past. Highlight your communication skills and ability to liaise effectively with clients and internal teams.
✨Prepare for Site Visit Scenarios
As site visits are part of the job, think about any previous experiences you have had in similar environments. Be prepared to discuss how you would approach a site visit, including safety considerations and how you would gather information to support your team.
✨Demonstrate Team Collaboration
This position requires working closely with the technical team and participating in product development activities. Be ready to talk about your experience working in teams, how you contribute to group projects, and your approach to problem-solving in a collaborative setting.
