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For Companies At a Glance
- Tasks: Coordinate product despatch, prepare documentation, and manage delivery bookings.
- Company: Join a family-oriented manufacturing company in Brownhills with a strong community vibe.
- Benefits: Enjoy a competitive salary, bonus scheme, and onsite parking.
- Why this job: Be part of a supportive team while ensuring timely deliveries and maintaining safety standards.
- Qualifications: Previous experience in despatch or transport roles, strong IT skills, and excellent communication abilities required.
- Other info: Work hours are Mon-Thurs 8:45am-5pm and Fri 8:30am-4:30pm.
Brooklyn Recruitment currently have an exciting role available for a Despatch Administrator / Despatch Coordinator in the Chasetown area on the Staffordshire / West Midlands border. This role is with a well-established company that very much has a family feel to it.
As Despatch Administrator / Despatch Coordinator, you will be responsible for ensuring that products are despatched on time and within budget. Your duties will include:
- Preparing all despatch documentation
- Comparing haulier pricing and getting quotes
- Booking deliveries
- Obtaining estimated delivery times (ETA’s)
- Investigating complaints and raising claims with hauliers
- Some reception duties
- Creating a daily despatch manifest
- Other admin duties as required
- Ensuring all Health and Safety standards are adhered to
- Other duties as required
To be suitable for this role, you should previously have held a despatch / transport role ideally within a manufacturing company. You should also have strong IT skills as well as excellent verbal and written communication skills.
The hours of work for this role are Mon – Thurs 8.45am - 5pm and Fri 8.30am – 4.30pm. In return for all of your hard work, you will be rewarded with a generous salary, a fantastic bonus scheme, onsite parking and much more.
Despatch Coordinator employer: Brooklyn Recruitment
Contact Detail:
Brooklyn Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Coordinator
✨Tip Number 1
Familiarise yourself with the logistics and despatch processes specific to manufacturing. Understanding the nuances of this industry will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the manufacturing and transport sectors. Attend local industry events or join relevant online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 3
Brush up on your IT skills, particularly in software used for despatch management. Being proficient in these tools can give you an edge over other candidates.
✨Tip Number 4
Prepare to discuss your experience with handling complaints and claims, as this is a key part of the role. Have specific examples ready to demonstrate your problem-solving skills.
We think you need these skills to ace Despatch Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in despatch or transport roles, particularly within manufacturing. Emphasise your IT skills and any previous responsibilities that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key duties mentioned in the job description. Explain how your past experiences have prepared you for tasks like preparing despatch documentation and handling complaints.
Highlight Communication Skills: Since excellent verbal and written communication skills are essential for this role, provide examples in your application of how you've successfully communicated in previous positions, especially in a despatch or administrative context.
Showcase Health and Safety Awareness: Mention any experience you have with health and safety standards in your application. This could be through specific training or practical experience in previous roles, as it is a crucial aspect of the job.
How to prepare for a job interview at Brooklyn Recruitment
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Despatch Coordinator. Familiarise yourself with despatch documentation, booking deliveries, and health and safety standards. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your IT Skills
Since strong IT skills are essential for this position, be prepared to discuss your experience with relevant software and tools. If possible, bring examples of how you've used technology to improve efficiency in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, such as handling complaints or managing delivery schedules. Think of specific examples from your past experiences where you successfully navigated similar challenges.
✨Emphasise Communication Skills
Excellent verbal and written communication skills are crucial for this role. Be ready to discuss how you've effectively communicated with team members, hauliers, and customers in previous positions, highlighting any successful outcomes.
