Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our college, welcoming visitors and managing enquiries.
- Company: Join Brooklands Technical College, a vibrant educational institution dedicated to student success.
- Benefits: Enjoy generous holidays, financial perks, free parking, and professional development opportunities.
- Why this job: Make a positive impact on students' lives in a supportive and collaborative environment.
- Qualifications: Experience in customer service, excellent communication skills, and IT competence required.
- Other info: Commitment to diversity and safeguarding is essential; pre-employment checks will be conducted.
The predicted salary is between 20000 - 28000 £ per year.
Job Advert
Receptionist
Salary: £24,105.57 per annum (BRK20)
Job Type: Full time
Hours: 37 hours per week, 52 weeks per year
Area: Reception
Responsible to: Head of Admissions and Marketing
Location: Weybridge Campus (with some travel to Ashford Campus when required)
Join Our Team as a Receptionist!
Are you a friendly, organised and professional individual with a passion for providing excellent customer service? Do you thrive
in a busy environment and enjoy being the first point of contact?
We are seeking a dedicated Receptionist to be the welcoming face of Brooklands Technical College!
About the Role:
This vital full-time role is at the heart of our college, serving as the first point of contact for all visitors, students and
staff. You will play a key role in creating a positive first impression, ensuring smooth administrative operations and providing
essential front-of-house support. Your day will be varied, from welcoming guests to managing enquiries and providing crucial
administrative assistance.
What you\’ll be doing:
* Greeting and welcoming all visitors, students and staff.
* Managing the main reception area, ensuring it is tidy and welcoming.
* Handling incoming phone calls, emails and in-person enquiries and directing these efficiently.
* Providing general information and guidance to students and parents/guardians.
* Managing mail, deliveries, post room and franking machine.
* Ensuring compliance with college safeguarding and security procedures.
What we\’re looking for:
You will need:
* Proven experience as a receptionist or in a busy front-of-house customer service role.
* Excellent communication skills, both verbal and written, with a clear and pleasant telephone manner.
* Strong customer service orientation and a friendly, approachable demeanour.
* Exceptional organisational skills and the ability to manage multiple tasks.
* Competence in Microsoft Office Suite (Word, Outlook) and basic IT systems.
* A professional attitude and the ability to handle confidential information with discretion.
Ideally, you will also have:
* Previous experience working in an educational setting.
* An understanding of safeguarding principles in a public-facing environment.
What we offer:
* Generous holiday entitlement
* Financial benefits and discounts
* Pension (TPS or LGPS)
* Free on-site parking
* Staff wellbeing and fitness resources
* Employee recognition schemes
* Opportunities for professional development
* A supportive and collaborative working environment
* The chance to make a positive impact on the lives of our students
If you’re ready to make a difference and join our team, we’d love to hear from you!
Brooklands Technical College is proud to be an equal opportunities employee and is committed to diversity and inclusion within the
workplace and are proud to be an Equal Opportunities Employer. We do not discriminate on the basis of race, colour, sex, religion,
sexual orientation, national origin, disability, medical condition, genetic information, gender identity, age, military or veteran
status, citizenship, or other protected characteristics. Brooklands Technical College is committed to the safeguarding and welfare
of children and young people and expects all staff and volunteers to share this commitment. Shortlisted candidates maybe subject
to online searches as part of due diligence checks. Applicants must be eligible to work in the UK, we do not sponsor work permits.
Work permits from other organisations are unacceptable as proof of right to work in the UK. Pre-employment checks will be carried
out, in line with KCSIE, for all those who are shortlisted and the successful candidate will be subject to an enhanced DBS check
and 2 satisfactory references. Recruitment agencies who submit unsolicited CVs to any partner or employee at Brooklands Technical
College, have no authority to enter an arrangement. We reserve the right to close this vacancy early if we receive sufficient
applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that
previous applicants need not apply. Recruitment agencies engaging with Brooklands Technical College will be on our PSL.
#J-18808-Ljbffr
Receptionist employer: Brooklands College
Contact Detail:
Brooklands College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Brooklands Technical College's values and mission. Understanding the college's commitment to diversity and inclusion will help you align your approach during the interview, showcasing how you can contribute to their welcoming environment.
✨Tip Number 2
Practice your communication skills, especially your telephone manner. Since you'll be the first point of contact, demonstrating a clear and pleasant way of speaking can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've handled busy environments in the past. Being able to share specific instances where you managed multiple tasks effectively will highlight your organisational skills and ability to thrive under pressure.
✨Tip Number 4
Research common safeguarding principles relevant to educational settings. Showing that you understand these principles will demonstrate your readiness to uphold the college's commitment to student welfare.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist or in customer service roles. Emphasise your communication skills, organisational abilities, and any experience in educational settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've created positive first impressions in previous roles and your ability to handle multiple tasks efficiently.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any other IT systems you are familiar with. Also, mention your understanding of safeguarding principles, as this is important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a receptionist.
How to prepare for a job interview at Brooklands College
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples of how you've handled difficult situations or provided exceptional service in previous roles.
✨Demonstrate Organisational Abilities
Highlight your organisational skills during the interview. Discuss how you manage multiple tasks and prioritise effectively, as this role requires juggling various responsibilities at the reception.
✨Familiarise Yourself with the College
Research Brooklands Technical College before your interview. Understanding its values, mission, and the services it offers will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Common Interview Questions
Anticipate common interview questions for a receptionist position, such as how you would handle a busy reception area or manage conflicting priorities. Practising your responses can help you feel more confident during the interview.
