At a Glance
- Tasks: Provide essential admin support in a mental health rehabilitation setting.
- Company: Active Pathways, dedicated to improving mental health services.
- Benefits: Generous annual leave, pension scheme, and health cash plan.
- Other info: Join a supportive team with excellent career development opportunities.
- Why this job: Make a real difference in the lives of individuals with complex mental health needs.
- Qualifications: Experience in admin roles, ideally within healthcare or social care.
The predicted salary is between 26812 - 26812 € per year.
Location: Brookhaven & The Hamptons - Bamber Bridge, Preston
Salary: £26,812 per annum
Hours: Full-time, 37.5 hours a week, 9am - 5pm
Active Pathways is seeking a dedicated and compassionate Administrator to join Brookhaven & The Hamptons in Bamber Bridge, Preston. This role is a fantastic opportunity to be an integral part of a team committed to improving the quality of life for individuals with complex mental health needs. As an Administrator, you will play a crucial role in providing high-quality HR, secretarial, and administrative support. You will help ensure our services run smoothly, contributing to the positive impact we make in the community. This role is based in a mental health rehabilitation setting, where residents may present with complex needs and challenging behaviours. We’re looking for someone who is emotionally resilient, non-judgemental, and able to build strong working relationships with both clinical teams and external professionals.
The Best Bits:
- 25 days annual leave, plus bank holidays. Additional days annual leave awarded at 2 and 5 years’ service.
- Workplace pension scheme
- Refer a Friend scheme – earn up to £500 per referral.
- Supportive and friendly team environment with ongoing training and development
- Free Blue Light Card membership
- Free enhanced DBS checks, on-site parking, and lunch (for site-based roles)
- Health Cash Plan – covers dental, optical, virtual GP, counselling, and includes discounted gym membership.
As an Administrator, you will:
- Handle finance tasks like purchase orders, invoices, petty cash, stationery, and monthly returns
- Support Health & Safety processes, ensuring digital systems and compliance records are up to date
- Deliver high-quality secretarial support, including minute taking, report preparation, and document circulation
- Coordinate Ward Rounds and CPA meetings, from scheduling and documentation to final distribution and filing
- Assist with continuous service improvement projects
- Maintain compliance with governance calendars and audit actions
- Assist with archiving and records management
- Support reception duties, including greeting visitors, handling deliveries, and answering telephone enquiries
- Demonstrate flexibility and the ability to multitask in a fast‑paced environment, adapting to changing priorities to meet the needs of the service and the individuals we support
What We’re Looking For:
- Strong, confident communicator with a proactive, organised approach
- Minimum of 1 year of experience in a busy admin role
- Experience working in a healthcare, mental health or social care setting is a big advantage
- Excellent IT skills, including confidence with Microsoft Office and digital databases
- High attention to detail and ability to maintain confidentiality
- Ability to stay calm and professional in a fast‑paced environment
- Flexible and adaptable – a team player with the initiative to work independently
- A genuine interest in making a difference in mental health rehabilitation
Why Join Active Pathways?
With over 20 years of experience operating in Lancashire and Yorkshire, Active Pathways is committed to delivering recovery-focused mental health and rehabilitation services for adults aged 18+. Guided by our values of Passion, Safety, and Quality, we offer excellent career development opportunities and a people-first culture.
About Brookhaven & The Hamptons:
Brookhaven is a 23-bed mixed-gender open rehabilitation service for adults aged 18+, offering recovery-focused care and support for enduring mental health needs. Next door, The Hamptons is a 14-bed purpose-built inpatient rehabilitation hospital supporting men with complex mental health needs in a secure, structured environment.
Active Pathways Ltd is an Equal Opportunity Employer. We respect and empower each individual and support diverse cultures, perspectives, skills, and experiences within our workforce. We welcome applications from diverse candidates and provide support during our recruitment processes to enable all applicants to perform at their best.
Mental Health Service Administrator in Preston employer: Brookhaven
Active Pathways is an exceptional employer, offering a supportive and friendly team environment where your contributions directly enhance the lives of individuals with complex mental health needs. With a strong commitment to employee growth through ongoing training and development, alongside generous benefits such as 25 days annual leave and a Health Cash Plan, working at Brookhaven & The Hamptons in Bamber Bridge provides a fulfilling opportunity to make a meaningful impact in the community while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Service Administrator in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Active Pathways and understanding their values. Think about how your skills align with their mission to improve mental health services. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As an Administrator, you'll need to be a strong communicator. Role-play common interview questions with a friend or family member to build your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Active Pathways team.
We think you need these skills to ace Mental Health Service Administrator in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mental Health Service Administrator role. Highlight your relevant experience in admin roles, especially in healthcare or mental health settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for mental health and how you can contribute to our team. Be genuine and let us know why you’re excited about this opportunity at Active Pathways.
Showcase Your Skills:Don’t forget to highlight your IT skills and attention to detail in your application. Mention any experience with Microsoft Office and digital databases, as these are crucial for the role. We love seeing candidates who can multitask and stay organised!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Brookhaven
✨Know Your Stuff
Before the interview, make sure you understand the role of a Mental Health Service Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, like handling finance tasks and supporting health & safety processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous admin experience, especially if it’s in a healthcare or mental health setting. Prepare specific examples of how you've managed busy workloads, maintained confidentiality, and supported teams. This will highlight your suitability for the role and your ability to thrive in a fast-paced environment.
✨Communicate Clearly
As a strong communicator, it's essential to convey your thoughts clearly during the interview. Practice articulating your ideas and experiences succinctly. Remember, the interviewers are looking for someone who can build strong working relationships, so showing off your communication skills is key!
✨Demonstrate Your Passion
Let your genuine interest in mental health rehabilitation shine through. Share why you want to work in this field and how you can contribute to improving the quality of life for individuals with complex needs. This passion can set you apart from other candidates and show that you align with the values of Active Pathways.
