At a Glance
- Tasks: Lead a team in delivering outstanding mental health care and support.
- Company: Active Pathways Ltd, a leading provider of mental health services.
- Benefits: Competitive salary, annual leave, pension scheme, and ongoing training.
- Other info: Join a supportive team with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in mental health support and strong leadership skills required.
The predicted salary is between 31590 - 31590 € per year.
A genuine first step into care management, this role offers hands-on operational leadership and clear progression toward senior service management.
Location: Millcroft House, Seacroft, Leeds
Service Type: Residential Rehabilitation Service
Hours: 37.5 hours per week
Salary: £16.50 per hour / £31,590 per annum
Are you an experienced mental health professional ready to step into a true leadership role? Do you thrive when guiding others, shaping service quality, and bringing out the best in your team? We’re looking for a Mental Health Services Team Leader to take on a pivotal leadership position at Millcroft House in Seacroft, supporting our Registered Manager and Deputy Manager in the management and mentorship of our Senior Support Workers and delivery of outstanding person-centred care in our modern, purpose-built residential service offering step-down rehabilitation for men with complex and enduring mental health needs.
This role is ideal for:
- A current Team Leader looking for a fresh challenge
- A highly experienced Senior Support Worker ready to step into their first structured and well-supported management role.
If you’re passionate about recovery-focused care and confident in leading people, processes, and practice — this is your opportunity to make a real difference.
About the Role
As Operations Team Leader, you will be a key part of the leadership team, working closely with the Registered Manager and Deputy Manager to ensure the service runs safely, smoothly, and in line with CQC standards. Your leadership will inspire our existing team of Senior Support Workers whilst directly shaping our culture, the quality of support we deliver, and the progression of both staff and residents. This is not a Senior Support Worker post. This is a hands-on management role, combining people leadership with operational responsibility. While you’ll still be part of the day-to-day support environment, the core focus is on leading the team, managing quality, and taking accountability for the running of the service.
Shift Pattern
This full-time post operates on a four-week rolling rota, with varied day shifts across Monday-Friday and one Saturday per month. Flexibility is essential to meet service needs, although we are happy to discuss reasonable adjustments.
Full rota details:
- Week 1: Mon–Wed: 9 am–5 pm, Fri: 6 am–2 pm, Sat: 9 am–5 pm
- Weeks 2 & 3: Mon–Tue: 9 am–5 pm, Wed: 2 pm–10 pm, Thu–Fri: 9 am–5 pm
- Week 4: Mon–Tue: 9 am–5 pm, Wed: 7 am–3 pm, Thu: 12 pm–8 pm, Fri: 9 am–5 pm
The Best Bits
- Statutory annual leave, including bank holidays + 2 additional days
- Additional days annual leave awarded at 2, 3, and 5 years’ service
- Workplace pension scheme
- Option to purchase up to 5 additional days leave per year
- Refer a Friend scheme – earn up to £500 per referral
- Supportive and friendly team environment with ongoing training and development
- Free Blue Light Card membership
- Free enhanced DBS checks, on-site parking, and lunch (for site-based roles)
- Health Cash Plan – covers dental, optical, virtual GP, counselling, and includes discounted gym membership
Key Responsibilities
- Provide strong day-to-day leadership, mentoring, and supervision to your team
- Support Senior Support Workers in their development, ensuring clear delegation and accountability
- Promote a positive, inclusive, and recovery-focused culture across the service
- Ensure care delivery meets CQC standards, safeguarding responsibilities, and clinical governance
- Lead on care plan quality, risk management, and accurate documentation
- Oversee incident reporting, infection control, and overall service safety
- Support rota planning, staffing coordination, and budgetary oversight
- Handle aspects of service user finances and petty cash in line with policy
- Assist in recruitment, induction, training, appraisals, and absence management
- Play a key role in assessing referrals and attending MDT reviews
- Build strong relationships with families, clinicians, external agencies, and professionals
- Step up for management cover when required and contribute to the on-call rota
Requirements
- Proven experience supporting people with complex mental health needs
- Confident leadership abilities: mentoring, supervising, motivating, and challenging when required
- Knowledge of CQC requirements, safeguarding, audits, and quality assurance
- A proactive, recovery-focused mindset
- Strong organisational skills and the ability to prioritise effectively
About Us
Active Pathways Ltd has been providing exceptional care across Lancashire and Yorkshire for over 20 years. As a Mental Health, Learning Disability, and Rehabilitation provider, we focus on recovery-focused care for adults aged 18+. With a commitment to creating inspiring environments, we pride ourselves on our people-first culture and strong set of values. Several of our services have received a CQC rating of OUTSTANDING, and we are proud Investors in People Gold award holders.
Equal Opportunity Employer
Active Pathways Ltd is an Equal Opportunity Employer. We respect and empower each individual and support diverse cultures, perspectives, skills, and experiences within our workforce. We welcome applications from diverse candidates and provide support during our recruitment processes to enable all applicants to perform at their best.
Operations Team Leader - Mental Health Service in Leeds employer: Brookhaven
Active Pathways Ltd is an exceptional employer, offering a supportive and friendly team environment at Millcroft House in Seacroft, Leeds. With a strong commitment to employee growth through ongoing training and development, as well as generous benefits like additional annual leave and a health cash plan, we empower our staff to thrive in their roles while making a meaningful impact on the lives of those we serve. Join us in shaping a positive, recovery-focused culture where your leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Leader - Mental Health Service in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for leadership roles. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and mental health care. Think about your past experiences and how they align with the role of Operations Team Leader. We want you to shine!
✨Tip Number 3
Showcase your passion for recovery-focused care during interviews. Share specific examples of how you've positively impacted your team or service users in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Team Leader - Mental Health Service in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for mental health and recovery-focused care shine through. We want to see how your experiences align with our values and how you can inspire others in this role.
Tailor Your CV:Make sure your CV is tailored to the Operations Team Leader position. Highlight relevant leadership experience and any specific achievements in mental health services that demonstrate your ability to lead and mentor a team.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Millcroft House.
How to prepare for a job interview at Brookhaven
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health services and CQC standards. Familiarise yourself with the specific challenges faced in residential rehabilitation settings, as this will show your genuine interest and understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or mentored others in the past. Think about situations where you’ve inspired change or improved service quality, as these experiences will be crucial to highlight during your interview.
✨Emphasise Recovery-Focused Care
Be ready to discuss your approach to recovery-focused care. Share your thoughts on how to create a positive and inclusive culture within a team, and how you would support both staff and residents in their development.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, opportunities for professional development, or how the organisation measures success in service delivery. It shows you're engaged and serious about the role.
