At a Glance
- Tasks: Monitor and optimise building systems remotely using advanced technology.
- Company: Join a tech-driven company focused on sustainability and energy efficiency.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on building performance and sustainability goals.
- Qualifications: Experience with BMS or HVAC systems and strong analytical skills.
The predicted salary is between 40500 - 49500 £ per year.
Remote Command Centre Engineer
Location: 140 Aldersgate, London About the Remote Command Centre (RCC)The BGIS Remote Command Centre (RCC) is a technology-driven hub that leverages advanced analytics, real-time monitoring, and expert interventions to optimise building performance remotely.
By utilising a team of subject matter experts, the RCC reduces operational costs, improves energy efficiency, enhances occupant comfort, and supports clients in achieving sustainability goals. #BGISUK #LI-JC2Key RCC functions include:24/7 monitoring of critical building systems Remote interventions to resolve inefficiencies Management and reporting of operational risks Support for Io T mobilisation and smart building technologies Continuous improvement through data-driven insights Purpose of Job The RCC Operative is responsible for the proactive monitoring and remote optimisation of building systems.
Using real-time data from Building Management Systems (BMS), Fault Detection & Diagnostics (FDD) platforms, and Io T telemetry, the RCC Operative identifies inefficiencies, executes first-line interventions, and supports on-site teams to maintain and enhance building performance.
This role ensures reduced energy consumption, improved occupant comfort, operational resilience, and compliance with sustainability objectives.
Key Responsibilities Real-Time Monitoring & Issue Identification Monitor BMS, HVAC, lighting, and Io T systems for anomalies, inefficiencies, and operational risks.
Triage and resolve first-stage BMS issues, escalating when necessary.
Analyse telemetry data to maintain optimal environmental conditions.
Workflow Triage & Closure Receive, log, prioritise, and manage RCC service requests through the workflow management system.
Ensure timely closure of RCC tickets and interventions in line with defined SLAs. (Client Specific)Verify completion of actions and provide feedback to stakeholders.
Reporting & Impact Analysis Produce clear and timely reports detailing interventions raised by the RCC, actions taken, and closures achieved.
Quantify the impact of RCC interventions, such as response time, resolution time, first-time fix rate, energy savings, improved system performance, or reduced operational risk.
Track and communicate trends in recurring issues to support root cause analysis and continuous improvement.
Contribute to monthly/quarterly client reports highlighting RCC performance metrics and key insights.
Remote Intervention & Coordination Apply remote interventions to correct system inefficiencies.
Coordinate with on-site teams and external contractors for complex interventions.
Record all interventions for compliance and reporting purposes.
Performance Optimisation Adjust and fine-tune FDD rules to suit specific site conditions.
Recommend control strategy enhancements to minimise energy waste.
Contribute to continuous commissioning and operational excellence initiatives.
Io T & Smart Building Support Assist with Io T device integration and telemetry management.
Provide technical support for Io T overlays and system troubleshooting.
Collaborate on smart building technology deployments.
Continuous Improvement Collect client and team feedback to refine RCC processes.
Stay informed on emerging technologies and best practices.
Contribute to RCC knowledge-sharing and playbooks.
Compliance & Security Follow strict change control processes for all BMS and smart system adjustments.
Ensure data integrity, cybersecurity, and operational compliance.
Maintain accurate audit trails of system access and configuration changes.
Essential System Knowledge The RCC Operative must have working knowledge of the following: Building Management Systems (TREND, Tridium Niagara, or similar).
Fault Detection & Diagnostics (FDD) platforms.
Io T telemetry and device management systems.
Energy management dashboards and analytics tools.
Understanding of HVAC, lighting, and critical building services.
Candidate Specification Qualification / Training Essential Desirable Recognised City & Guilds or NVQ Level 3 in Electrical/Mechanical Engineering or related discipline Smart Building or BMS certifications (e. g., Trend IQ Vision, Niagara Framework)Foundational training in Building Services Controls or BMS Operations ISO 50001 / NABERS / BREEAM / LEED awareness Basic knowledge of energy management principles Cybersecurity training for building systems Experience and Knowledge Essential Desirable Experience monitoring, maintaining, or optimising BMS/HVAC systems Prior experience in a Remote Command Centre or similar environment Ability to analyse building performance data to identify inefficiencies Familiarity with Io T device deployment and telemetry Knowledge of energy efficiency and sustainability principles Understanding of Net Zero Carbon and NABERS frameworks Practical understanding of property-related Health & Safety legislation Experience with reliability engineering (e. g., FMEA)Strong written and verbal communication skills Ability to contribute to continuous commissioning strategies Ability to coordinate with multi-disciplinary teams and contractors Exposure to advanced smart building platforms and analytics Full time
Posting Date: 2026-07-08
Remote Command Centre Engineer in London employer: Brookfield Global Integrated Solutions
At BGIS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our Remote Command Centre team thrives on collaboration and innovation, providing employees with opportunities for professional growth while contributing to sustainability goals. With a focus on advanced technology and continuous improvement, we empower our staff to make a meaningful impact in optimising building performance and enhancing occupant comfort.
Contact Details:
Brookfield Global Integrated Solutions Recruitment Team
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