At a Glance
- Tasks: Manage daily operations and ensure high-quality service across commercial properties.
- Company: Join a diverse and inclusive team at BGIS, a leader in engineering services.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a fast-paced, collaborative setting.
- Why this job: Make a real impact by leading operations and supporting a dynamic team.
- Qualifications: Technical background in engineering and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Southern Region (based out London office)The Operational Manager supports the delivery of engineering and maintenance services across commercial properties.
The role reports to the Account Director and works closely with sub-contractors and clients, and support teams to ensure smooth daily operations, strong administration, and high‑quality service.
Key Responsibilities Manage day‑to‑day operational requirements.
Ensure Planned Preventative Maintenance (PPM) is completed on time and to industry standards.
Monitor performance using reactive and PPM systems to maintain service quality.
Provide on‑site support during staff absence, performance issues, or business‑critical needs.
Raise purchase orders for engineers and subcontractors.
Complete all monthly billing paperwork.
Oversee Work in Progress (WIP) to ensure timely invoicing.
Request, schedule, and manage subcontractor maintenance visits, extra works, and callouts.
Ensure all subcontractor documentation meets Health & Safety and legislative requirements.
Process supplier and subcontractor invoices and resolve related queries.
Maintain accurate subcontractor and supplier records.
Review weekly financial reports, including WIP, OPO, PI, and debt.
Act as first point of escalation for financial and contract support queries.
Manage the out‑of‑hours callout rota and arrange cover when required.
Ensure compliance with contractual KPIs and SLAs.
Communicate effectively with sub-contractors and clients.
Support with internal and client reports (monthly, quarterly, annual).
Take minutes during internal and client meetings when required.
Support onboarding of new staff, including e Learning and IOSH setup.
Act as a super‑user for systems.
Manage hazard reporting processes and arrange training courses for staff.
Ensure all tasks are fully completed and followed through.
Accountabilities Reports directly to the Account Director.
May oversee Contract Support, Helpdesk staff, sub-contractors and engineers.
No direct budget ownership, but financial awareness is required.
Essential Requirements Technical background in electrical or mechanical engineering.
Management of sub-contractors.
GCSE-level English and Maths.
Proficient in Outlook, Word, Power Point, Excel, and CAFM systems.
Strong verbal and written communication skills.
Customer-focused with a professional approach.
Able to work calmly and effectively under pressure.
Strong attention to detail and task completion.
Desirable Requirements A-Level, HNC/HND, or degree-level qualifications.
Previous experience leading a team.
Awareness of Building Services or engineering environments.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation.
We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success! #BGISUK #LI-JC2Full time
Posting Date: 2026-09-11
Regional Operations Manager in London employer: Brookfield Global Integrated Solutions
At BGIS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Central London. Our commitment to employee growth is evident through continuous training opportunities and a culture that values diversity and inclusion, ensuring every team member feels valued and empowered. Join us to be part of a proactive team dedicated to maintaining high standards in building services while enjoying the unique advantages of working in a vibrant city.
Contact Details:
Brookfield Global Integrated Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Regional Operations Manager at Brookfield Global Integrated Solutions!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Brookfield Global Integrated Solutions or be willing to refer you for that Regional Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Brookfield Global Integrated Solutions who’s on the lookout for their next Regional Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Regional Operations Manager role at Brookfield Global Integrated Solutions!
We think you need these skills to ace Regional Operations Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Brookfield Global Integrated Solutions. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Brookfield Global Integrated Solutions
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Brookfield Global Integrated Solutions. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
