At a Glance
- Tasks: Support the Service Delivery Team and manage subcontractors for maintenance projects.
- Company: Join a diverse and inclusive team at BGIS, a leader in facilities management.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Embrace flexibility and teamwork while enhancing your problem-solving skills.
- Why this job: Be part of a dynamic environment where your contributions make a real difference.
- Qualifications: Strong communication skills and a background in construction or maintenance preferred.
The predicted salary is between 40500 - 49500 £ per year.
The purpose of this role is to support the Contract Manager in actively managing the Service Delivery Team at The Crown Estate. The duties of the team include but are not limited to, undertaking planned and reactive maintenance, issuing permit to work in accordance with BGIS SSOW and ensuring isolations and integrations are undertaken in accordance with BGIS and Site Standards.
Key Responsibilities
- Ensuring all sub-contracted PPM’s are scheduled and undertaken as per plan, and working with the site management team to resolve any deviations/variations.
- Subcontractor management – obtain RAMS, permit arrangements, remedial works management, documentation management (obtain/chase up/upload etc).
- Support supervisor with Sub-contractor logbooks, ensuring these are populated correctly on site and undertaking suitable reviews to ensure these are maintained.
- Take meeting minutes, organise meeting rooms, chase up the actions etc.
- Provide administrative support for quotes under 1k.
- Booking of the visits once the quotes are approved.
- Responsible for RiskWise activities - actions/inspections.
- Effectively manage Training Matrix/TBT.
- Responsible for the management of the Permit and Isolations/Integrations System including liaison with Head of Engineering and Engineering Manager to ensure PTW/LOTO are approved with all risks adequately mitigated.
- Liaise with the Systems Administrator to develop and enhance the CAFM system in line with the sites evolving requirements.
- Provide performance statistics on team activities across all activities – PPMs, Reactive, Remedials etc.
- Support the development of the Elogbooks CAFM System to assist with: a) Verifying asset data in the system, b) Aligning Planned Maintenance activity to the requirements of the building, c) Producing maintenance task regimes which are bespoke to the building.
Person Specification
- Attention to detail and accuracy - Taking action to ensure work is delivered to a high standard of quality, timeliness, and quantitative performance.
- Communication - Communicating effectively to ensure others are fully briefed and listening to ensure mutual understanding.
- Flexibility - Adapting own efforts to facilitate change in dynamic environments; able and willing to take on new tasks and problems as they arise, and under own initiative if necessary.
- Teamwork - Good team member and supportive of others.
- Organisational & Political Sensitivity – Capacity to perceive the impact & implications of decisions & activities on other parts of the organisation.
- Internal Networking – Establishing contacts in the organisation & interacting effectively with them.
- Problem Analysis & Solving – Analysing complex problems, evaluate alternatives & identify sound options; resolving problems & create a way forward.
- Creativity – Coming up with new ideas & original proposals.
- Initiative – The ability to think ahead about what needs to be done, spotting opportunities & taking action to make the most of them.
- Ensuring Results – Taking action to ensure work is delivered to a high standard of quality, timeliness & quantitative performance.
- Influencing – Selling the benefits of proposals and ideas to others and persuade them to take action.
- Customer Focus - Ensuring that both current and anticipated needs of customers are met.
Education
- A good basic education is essential, with good written and spoken English and basic Mathematics skills.
- Knowledge of working with SSOW.
- Construction or Maintenance background.
- Trophy Building experience preferable but not essential.
- Computer literate with a working knowledge of CAFM systems.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!
Full time
Posting Date: 2026-08-19
Operations Coordinator in London employer: Brookfield Global Integrated Solutions
At BGIS, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our Operations Coordinator role at The Crown Estate not only provides competitive benefits and opportunities for professional growth but also encourages a culture of diversity and inclusion, ensuring every employee feels valued and empowered. Join us in a location that champions excellence in service delivery while supporting your career aspirations.
Contact Details:
Brookfield Global Integrated Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
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We think you need these skills to ace Operations Coordinator in London
Some tips for your application 🫡
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Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
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How to prepare for a job interview at Brookfield Global Integrated Solutions
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
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Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
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Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
