Senior Security Analyst in London

• Location
• London - One Canada Square, Level 25
• Technology Services

Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups.

Brookfield Culture

Brookfield has a unique and dynamic culture.

We seek team members who have a long-term focus and whose values align with our Attributes of a

Brookfield

Leader: Entrepreneurial, Collaborative and Disciplined.

Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Additional Requirement

This position participates in a scheduled after-hours on-call rotation and may be required to provide timely support during significant security incidents, critical vulnerabilities, or other urgent security events.

Role Summary

The Senior Security Analyst - Security Operations & Assurance is a senior security generalist responsible for supporting day-to-day security operations and responding flexibly to evolving business and security priorities.

The role leads the investigation and resolution of complex security alerts and incidents while providing hands-on administration and support across Zscaler, email security, Microsoft security platforms, identity and access controls, vulnerability management, security awareness, third-party risk, legal hold and e Discovery, policy implementation, and security technology operations.

The Senior Analyst exercises sound judgment, works independently, and moves effectively between operational incidents, control reviews, stakeholder requests, and security improvement initiatives.

Key Responsibilities

• Investigate and respond to security alerts from Microsoft Sentinel, Microsoft Defender XDR, endpoint security tools, and other monitoring platforms; gather evidence, review logs, coordinate containment, and document findings through resolution.
• Manage security incidents, approvals, and service requests in Service Now; maintain queue health, ensure timely triage, resolve complex escalations, and provide clear stakeholder communication.
• Manage the security mailbox independently; investigate user-reported security concerns, coordinate required actions, identify recurring issues, and escalates significant matters.
• Administer Zscaler Internet Access, Zscaler Private Access, and Zscaler Client Connector; investigate connectivity, authentication, policy-enforcement, web-access, and application-access issues.
• Review Zscaler web, firewall, DNS, and access logs and implement approved changes involving URL filtering, cloud application controls, SSL/TLS inspection, data protection, remote access, and business exceptions.
• Administer email-security controls across Microsoft Defender for Office 365, Exchange Online, and Abnormal Security; investigate phishing, spoofing, executive impersonation, malicious links, business email compromise, and account compromise.
• Perform message tracing, quarantine review, tenant allow/block administration, false-positive analysis, phishing-submission review, policy tuning, and investigation of SPF, DKIM, and DMARC failures.
• Administer assigned Microsoft security platforms, including Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Purview, using least-privilege and formal change-management practices.
• Support the secure adoption and operation of approved artificial intelligence and generative AI services; review AI applications, agents, connectors, integrations, and use cases for security, privacy, identity, data-protection, retention, and third-party risks.
• Administer and monitor security controls governing access to AI applications, including Zscaler cloud application controls, data loss prevention, identity controls, application restrictions, and approved business exceptions.
• Identify and investigate unauthorized or shadow AI usage and AI-related security events, including sensitive-data disclosure, malicious uploads, account compromise, prompt injection, insecure integrations, excessive permissions, and unsafe automated actions.
• Use approved AI-enabled security capabilities to improve investigation, detection, vulnerability analysis, reporting and workflow automation while validating outputs and protecting sensitive information.
• Review and maintain Conditional Access, multifactor authentication, privileged access, role-based access control, and access-review configurations; validate changes against least-privilege principles and approved access requirements.
• Operate the enterprise vulnerability-management lifecycle, including vulnerability identification, validation, risk-based prioritization, remediation coordination, exception management, and reporting across endpoint, server, network, cloud, and application environments.
• Escalate critical and actively exploited vulnerabilities, coordinate time-sensitive remediation, track vulnerabilities through closure, and maintain dashboards, remediation targets, and documented risk acceptances.
• Lead phishing simulation and security-awareness activities, including planning, execution, results analysis, targeted follow-up, and user guidance.
• Execute legal hold and e Discovery requests using Microsoft Purview under the direction of Legal, Privacy, Human Resources, or Compliance; manage searches, evidence collection, secure data handling, and case documentation.
• Conduct and coordinate vendor and third-party risk assessments, validate due-diligence responses, identify control gaps, track remediation, and support onboarding and renewals.
• Provide operational input into security policies and standards, assess security-related change requests, and confirm that approved controls and post-change documentation are complete.
• Maintain security procedures, investigation playbooks, operational dashboards, metrics, and platform documentation; identify opportunities to automate repetitive activities using Power Shell, Python, APIs, or workflow automation.
• Participate in a scheduled information security on-call rotation; assess urgent alerts and incidents, initiate containment or escalation procedures, engage appropriate stakeholders, and maintain clear incident handoffs.
• Key Deliverables
• Security alerts, incidents, and Service Now requests resolved and documented within defined service-level targets.
• Zscaler, email-security, identity-security, and Microsoft security-platform configurations maintained in accordance with approved standards and change-management requirements.
• Phishing and business email compromise investigations completed promptly, with containment and remediation actions tracked.
• Critical vulnerabilities escalated promptly, with remediation plans established and tracked through closure.
• Vulnerability dashboards and metrics maintained, with overdue findings, exceptions, and accepted risks clearly reported.
• Phishing simulation and security-awareness activities delivered on schedule, with results analyzed and follow-up actions completed.
• Legal hold and e Discovery requests completed accurately, securely, and within required deadlines.
• Vendor assessments completed, control gaps documented, and remediation actions tracked through closure.
• Conditional Access, privileged access, RBAC, and access reviews completed on schedule, with findings documented.
• Operational runbooks, dashboards, and platform documentation maintained and continuously improved.
• AI applications and use cases reviewed for security risk, with identified control gaps, exceptions, and remediation actions documented and tracked.
• On-call security events triaged, documented, and escalated within established response targets.
• Required Experience
• Five or more years of progressive experience in information security, security operations, incident response, or a related discipline.
• Hands-on experience investigating security alerts and managing incidents through Service Now or an equivalent workflow platform.
• Experience administering enterprise security technologies and implementing approved security-policy changes.
• Hands-on experience with Zscaler, Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra ID, Microsoft Purview, Exchange Online security controls, or comparable platforms.
• Experience operating or supporting a vulnerability-management program, including prioritization, remediation coordination, exception handling, and reporting.
• Experience supporting email security, identity controls, security awareness, third-party risk, policy implementation, or access reviews.
• Experience supporting significant incidents and working within formal escalation and on-call procedures.

Skills & Qualifications

• Strong understanding of security operations, including alert triage, incident response, containment coordination, queue management, and investigation documentation.
• Working knowledge of Zscaler Internet Access, Zscaler Private Access, Client Connector, SASE, and Zero Trust concepts.
• Hands-on knowledge of Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra ID, Microsoft Purview, and Microsoft 365 security controls.
• Understanding of vulnerability risk, exploitability, compensating controls, remediation prioritization, and risk acceptance.
• Working knowledge of email-security controls, SPF, DKIM, DMARC, and common email-based attack techniques.
• Strong documentation, communication, analytical judgment, and cross-functional coordination skills.
• Ability to work independently, adapt to changing priorities, take ownership of unfamiliar issues, and operate effectively during urgent events.
• Working knowledge of AI-security risks, generative AI technologies, data-protection considerations, shadow AI monitoring, and secure use of AI-enabled security capabilities.
• Working knowledge of Power Shell and/or Python and the ability to use APIs or workflow automation is an asset.
• Preferred Qualifications
• Experience with Service Now security modules, workflow management, and operational reporting.
• Experience with vulnerability platforms such as Microsoft Defender Vulnerability Management, Tenable, Qualys, Rapid7, or equivalent technologies.
• Familiarity with SOX compliance requirements, IT general controls, and evidence-based control testing.
• Experience supporting cloud-security monitoring and investigations across Microsoft Azure, Amazon Web Services, or other cloud environments.
• Familiarity with recognized AI-risk guidance such as the NIST AI Risk Management Framework and Generative AI Profile.
• Relevant certifications such as Security+, SC-200, AZ-500, CISSP, GCI
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