Global Deskside Service Delivery Lead

Global Deskside Service Delivery Lead

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Brookfield Asset Management

At a Glance

  • Tasks: Lead a global IT support team and drive top-notch service delivery.
  • Company: Join Brookfield Asset Management, a leader in asset management.
  • Benefits: Enjoy competitive pay, career growth, and a dynamic work environment.
  • Other info: Be part of a high-performing team with global initiatives.
  • Why this job: Make a real impact by enhancing IT support across the globe.
  • Qualifications: 5+ years in deskside operations and strong stakeholder management skills.

The predicted salary is between 60000 - 80000 £ per year.

Brookfield Asset Management is seeking a global Deskside Services Lead to build and guide a high‑performing IT support organization, aligned across regions and ITSM processes.

You will drive ITIL‑based service delivery, lead major incidents, enable regional readiness, and report on KPI-driven performance using Service Now data and enterprise workflows.

The role requires 5+ years in deskside operations with global initiative experience, strong stakeholder management and a foundation in ITIL v4.

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Global Deskside Service Delivery Lead employer: Brookfield Asset Management

Brookfield is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation within the Capital Markets team. Employees benefit from a strong focus on professional growth, with opportunities to engage in high-profile projects like the partnership with Bloom Energy, while enjoying a culture that values integrity, teamwork, and shared success.

Brookfield Asset Management

Contact Details:

Brookfield Asset Management Recruitment Team

We think you need these skills to ace Global Deskside Service Delivery Lead

ITIL v4
Deskside Operations
Stakeholder Management
ServiceNow
KPI Reporting
Incident Management
Global Initiative Experience