At a Glance
- Tasks: Engage and develop mid-value supporters to boost their commitment and income.
- Company: Join Brooke, a diverse charity focused on making a social impact.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive work culture.
- Why this job: Be part of a passionate team driving meaningful change in supporter engagement.
- Qualifications: Experience in supporter engagement and multi-channel appeals is essential.
- Other info: We encourage applications from diverse backgrounds, especially under-represented groups.
The predicted salary is between 36000 - 60000 £ per year.
Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)
Application Deadline: 13 April 2025
Purpose of the role
The purpose of the Senior Committed Supporter Steward (Mid Value Lead) is to retain and develop the committed warm cash and committed regular (direct debit) supporters to increase their engagement and income. The role is responsible for committed individual supporters, which involves:
- Managing a specific pool of mid value supporters and the dedicated budget for strategy development, appeals and stewardship of this pool.
- Managing the warm program for our regular giving (direct debit) donors, including maintaining a program of engaging stewardship materials for our new regular giving product, to increase commitment and reduce attrition.
- Working closely with the Philanthropy and Partnerships team to agree effective processes to identify mid value supporters with potential to move to the major donor team pool, or back down to mid value as required.
Who we’re looking for
We are looking for a passionate individual with expertise in supporter engagement, particularly for regular giving and mid-value donors. The ideal candidate will be proactive, results-driven, and skilled in developing insight-led strategies. Experience in managing multi-channel appeals including print and email is essential, along with the ability to create processes, gather insights, and propose budgets for strategic success.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Closing date: Sunday 13th April 2025 (this role may close early depending on the response)
Senior Committed Supporter Steward (Mid-Value Lead) employer: Brooke
Contact Detail:
Brooke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Committed Supporter Steward (Mid-Value Lead)
✨Tip Number 1
Familiarise yourself with the latest trends in supporter engagement, especially for mid-value donors. Understanding what motivates these supporters can help you tailor your approach and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the fundraising sector, particularly those who focus on regular giving. Attend relevant events or webinars to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of successful multi-channel appeals you've managed. Highlighting your results-driven mindset and strategic thinking will show that you're a great fit for the role.
✨Tip Number 4
Research Brooke's current initiatives and values. Being able to articulate how your skills align with their mission and how you can contribute to their goals will set you apart from other candidates.
We think you need these skills to ace Senior Committed Supporter Steward (Mid-Value Lead)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Committed Supporter Steward position. Tailor your application to highlight relevant experience in supporter engagement and managing multi-channel appeals.
Craft a Compelling CV: Ensure your CV showcases your expertise in supporter engagement, particularly with regular giving and mid-value donors. Include specific examples of strategies you've developed and results achieved in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the organisation. Highlight your proactive approach and results-driven mindset, and mention any experience you have in creating insight-led strategies and managing budgets.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Brooke
✨Show Your Passion for Supporter Engagement
Make sure to express your enthusiasm for supporter engagement during the interview. Share specific examples of how you've successfully engaged mid-value donors in the past, and highlight your understanding of their importance to the organisation.
✨Demonstrate Insight-Led Strategy Development
Prepare to discuss how you develop insight-led strategies for donor engagement. Bring examples of previous campaigns you've managed, focusing on how you gathered insights and used them to inform your approach.
✨Highlight Multi-Channel Appeal Experience
Since experience in managing multi-channel appeals is essential, be ready to talk about your experience with both print and email campaigns. Discuss the outcomes of these campaigns and how they contributed to donor retention and engagement.
✨Be Ready to Collaborate
Collaboration is key in this role, especially with the Philanthropy and Partnerships team. Prepare to share examples of how you've worked effectively with other teams in the past to achieve common goals, particularly in identifying and nurturing potential major donors.