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- Tasks: Manage loan applications and support the underwriting team in a fast-paced environment.
- Company: Award-winning non-bank lender known for its exceptional workplace culture.
- Benefits: Competitive salary, hybrid working options, and professional development opportunities.
- Why this job: Join a dynamic team and make a real impact in the lending industry.
- Qualifications: 2+ years of case management experience and strong communication skills.
- Other info: Collaborative environment with supportive leadership and excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading non-bank lender, awarded a spot in The Sunday Times "Best Place to Work," reflecting its dedication to creating an exceptional workplace. Join our dynamic team specializing in providing exceptional lending solutions. We are seeking a dedicated Bridging Case Manager to support our underwriting team with the day-to-day processing of loan applications from the initial stage through to completion.
Job Purpose: This role focuses on assisting the Bridging underwriting team, ensuring efficient processing of loan applications and maintaining a 'gatekeeper' approach at all stages.
Key Responsibilities:
- Proactively manage a pipeline of cases to ensure swift completion of applications.
- Provide timely, accurate, and appropriate responses to phone calls, inquiries, or correspondence from clients, lenders, or conveyancers.
- Conduct various security and KYC checks on borrowers.
- Understand Lending Policy and flag potential issues to assist underwriters with assessments and approvals.
- Review application forms, loan documentation, credit reports, valuation reports, bank statements, and land registry documentation.
- Handle queries from introducers, direct clients, and third parties, keeping them updated on the progress of their applications and delivering excellent service.
- Obtain and chase quotes from third parties, including valuers, solicitors, and quantity surveyors.
- Prepare offer documentation, including ESIS and Facility Letters.
- Attend and contribute to internal team meetings.
- Organize and maintain internal digital filing systems.
- Accurately enter data and continually update internal CRM systems.
- Proactively identify process improvements/issues before they impact service.
- Work effectively and collaboratively as part of a team and with wider business stakeholders.
- Manage the handover of completed loans to the servicing team.
- Adhere to all risk, compliance, and financial crime-related policies, procedures, and reporting obligations.
Core Skills:
- Strong communication skills
- Excellent attention to detail and high standards
- Ability to organize and prioritize workload
- Ability to multi-task and work on your own initiative with a flexible approach
- Proficient in administration, computer literacy, and communication
- Understanding of Credit Agency reports, KYC, AML, and fraud prevention systems
Experience:
- Minimum of 2 years of case management experience
- Previous experience working at a bridging/specialist lender is advantageous
What We Offer:
- Competitive salary
- Professional development opportunities
- Hybrid working options
- Holidays 28 days + Bank Holidays
- Supportive Leadership
- A supportive and collaborative work environment
If you are a proactive individual with a strong eye for detail and experience in mortgage case management, we would love to hear from you. Apply now to join our dedicated team and contribute to our success.
Bridging Case Manager- Hybrid in London employer: Brooke Harrison Recruitment
Contact Detail:
Brooke Harrison Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bridging Case Manager- Hybrid in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Bridging Case Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Since this role is all about providing exceptional service, think of examples from your past experience that showcase your communication skills and attention to detail. We want to see how you can contribute to our supportive environment!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in case management and how it aligns with the responsibilities of the Bridging Case Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team. Let’s make it happen!
We think you need these skills to ace Bridging Case Manager- Hybrid in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your case management experience and any relevant knowledge of lending policies to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Bridging Case Manager role. Share specific examples of how you've managed cases and improved processes in the past.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application showcases your ability to respond effectively to clients and stakeholders. A clear and concise application will demonstrate your skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Brooke Harrison Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of bridging loans and case management. Brush up on key terms like KYC, AML, and credit reports. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients and third parties, be ready to demonstrate your strong communication skills. Prepare examples of how you've effectively managed inquiries or resolved issues in previous roles.
✨Be Detail-Oriented
Attention to detail is crucial in this position. Bring along examples of how you've maintained high standards in your work, whether it's through accurate data entry or thorough documentation reviews. Highlighting this will set you apart.
✨Prepare for Team Dynamics
This role requires collaboration with various stakeholders. Think of instances where you've worked as part of a team to achieve a common goal. Be ready to discuss how you can contribute to a supportive and collaborative environment.
