Service Manager in Truro

We are 4 Day Week employer.

Purpose of the role

Building on our vision to challenge inequality and increase accessibility, we have spent the last few years developing Brook’s clinical sexual health services for people of all ages in Cornwall. Operating from our flagship hub in the centre of Truro, Brook – Sexual Health Cornwall are now the main provider of integrated sexual health services across the county. Committed to provide a truly modern and innovative service, we continue to extend our expert clinical provision to reach smaller communities and, with our partner organisation SH:24, have transformed Cornwall’s digital offer with accessible online services, to complement our face‑to‑face clinical provision.

These are exciting times for sexual health and as we continue to grow, we are looking for a Service Manager, passionate about sexual health, and with robust leadership experience, to lead our local management team and support countywide clinical delivery.

Essential criteria

• Previous management experience in healthcare environment
• Possession of UK driving licence and access to a car

About the role

• Hours: Full‑Time 37.5 Hours per week
• Contract: Permanent
• Location: Brook Cornwall
• Salary: £41,042 per annum FTE
• Closing date: 07/02/2026

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

Application tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

Benefits of working for Brook

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
• Sick pay (from 3 up to 12 weeks fully paid)
• Flexible working
• Gratitude scheme
• Assisted purchase scheme
• Cycle to Work up to £1k
• Employee Assistance Programme (EAP)
• Long service awards
• Maternity and paternity pay
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities
• Coaching

Please note this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.

Thank you for your interest in working for Brook.

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.