At a Glance
- Tasks: Provide confidential counselling to young people aged 11-25 in a supportive environment.
- Company: Join a progressive employer offering a 4 Day Week for better work-life balance.
- Benefits: Enjoy 28 days annual leave, flexible working, and professional development opportunities.
- Other info: Dynamic role with excellent career growth and a supportive team culture.
- Why this job: Make a real difference in young people's lives while enjoying a unique work schedule.
- Qualifications: Diploma or degree in counselling with experience working with young people.
The predicted salary is between 32208 - 32208 £ per year.
We are a 4 Day Week employer.
Purpose of the role
To work as part of an early help Mental Health Hub team delivering confidential and non‑judgmental humanistic counselling to young people aged 11–25 years. To support the service by working flexibly to meet the needs of service users and contribute to the smooth running of the Mental Health Hub.
Essential criteria
- A counselling qualification at Diploma or degree level from a recognised course which would meet the requirements for BACP Accreditation.
- Demonstrable post‑qualification experience of counselling with clients.
- Experience of working with young people.
- Knowledge and experience of applying safeguarding procedures with children and adults at risk.
- Experience of managing own case load, maintaining highest standards of record keeping, report writing, and referral procedures.
- Ability to enable young people to access and express emotions and to reflect upon and make sense of experiences that are confusing and distressing.
About the role
- Hours: Part‑Time 15 hours per week.
- Contract: Fixed contract ending 31/03/2027.
- Location: Truro, Cornwall.
- Salary: £32,208.00 pro rata.
- Closing date: 18th June 2026.
Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary.
Benefits
- 4 Day Week (Working 20% hours less without salary decrease).
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays.
- Sick pay (from 3 up to 12 weeks fully paid).
- Flexible working.
- Gratitude scheme.
- Assisted purchase scheme.
- Cycle to Work up to £1k.
- Employee Assistance Programme (EAP).
- Long service awards.
- Maternity and paternity pay.
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings.
- Training and development opportunities.
- Coaching.
Please note – this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK. Internal applicants with live sanctions will not be considered for this role.
Counsellor: Mental health hub in Truro employer: Brook
As a 4 Day Week employer, we prioritise the well-being of our staff by offering a unique work-life balance that allows you to thrive both personally and professionally. Located in the beautiful Truro, Cornwall, our Mental Health Hub fosters a supportive and flexible work culture, providing ample opportunities for training and development, alongside generous benefits such as increased annual leave and a comprehensive employee assistance programme. Join us in making a meaningful impact on the lives of young people while enjoying a rewarding career in a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Counsellor: Mental health hub in Truro
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to counselling. Think about how you would handle specific situations with young people and be ready to share your experiences. Confidence is key!
✨Tip Number 3
Show your passion for mental health! When you get the chance, share why you care about helping young people and how your approach aligns with the values of the Mental Health Hub. Authenticity goes a long way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Counsellor: Mental health hub in Truro
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Counsellor role. Highlight your counselling qualifications and experience with young people, as this will show us you’re a great fit for our Mental Health Hub.
Showcase Your Skills:Don’t forget to mention your ability to manage a caseload and maintain records. We want to see how you’ve applied safeguarding procedures in your previous roles, so give us some solid examples!
Be Authentic:When writing your application, let your personality shine through! We value authenticity and want to know how you connect with young people and help them navigate their emotions.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Brook
✨Know Your Stuff
Make sure you brush up on your counselling theories and techniques, especially those relevant to young people. Be ready to discuss your qualifications and how they align with the BACP Accreditation requirements.
✨Showcase Your Experience
Prepare specific examples from your post-qualification experience where you've successfully supported young clients. Highlight your understanding of safeguarding procedures and how you've managed your case load effectively.
✨Demonstrate Empathy
During the interview, convey your ability to connect with young people. Share stories that illustrate how you've helped them access and express their emotions, making it clear that you can create a safe and non-judgmental space.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Mental Health Hub's approach and how they support their team. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
