At a Glance
- Tasks: Lead and transform clinical operations for a leading sexual health charity.
- Company: Brook, the UK's top sexual health and wellbeing charity.
- Benefits: Enjoy a 4-day work week, generous annual leave, and remote flexibility.
- Other info: Join a values-driven team committed to equality and continuous improvement.
- Why this job: Make a real difference in healthcare while leading innovative services.
- Qualifications: Proven leadership experience in healthcare and operational excellence.
The predicted salary is between 72000 - 72000 € per year.
Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages. We are committed to changing attitudes, challenging prejudice and championing equality.
We are seeking an exceptional, values‑driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This pivotal senior role is responsible for ensuring the delivery of safe, high-quality, innovative, and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.
Key Responsibilities- Lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services.
- Oversee an allocated portfolio of services and contracts while providing leadership to the Head of Clinical Operations.
- Drive operational excellence through robust performance frameworks and continuous improvement.
- Lead the mobilisation of new services.
- Provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.
- Significant senior operational leadership experience within healthcare, public health or related services.
- Significant experience providing strategic operational leadership across complex, multi‑site healthcare or public health services.
- Proven experience delivering high quality services within complex contractual and regulatory environments.
- Experience leading organisational change, service transformation and operational improvement programmes.
- Experience of budget management and financial oversight across multiple services.
- Demonstrable experience working collaboratively with commissioners, partners and senior stakeholders.
- Experience of contract mobilisation, redesign and performance improvement.
- Experience of leading high‑performing teams through periods of change and growth.
- Experience of accountability for organisation‑wide operational performance, governance and service improvement.
- Experience managing complex complaints, incidents and operational risk.
- Experience supporting complex staffing and workforce management issues.
- Experience developing and managing external stakeholder and subcontractor relationships.
Details
- Hours: Full‑Time, 37.5 hours per week
- Contract: Permanent
- Location: UK‑wide, primarily remote with a designated base at the nearest Brook office or service
- Salary: £72,000
- Closing date: 30th May 2026
- Probationary period: upon completion eligible to join 4‑Day Week programme (20% fewer hours without salary decrease)
- 4 Day Week (working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8
Assistant Director of Clinical Operations in Peacehaven employer: Brook
Brook is an exceptional employer, offering a unique opportunity to lead and innovate within the UK's foremost sexual health and wellbeing charity. With a commitment to inclusivity and equality, employees benefit from a supportive work culture that prioritises professional growth, alongside a pioneering 4-Day Week programme that enhances work-life balance. Join us in making a meaningful impact while enjoying generous annual leave and the chance to shape the future of healthcare services across the nation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director of Clinical Operations in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and public health sectors, especially those connected to Brook. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience in operational leadership and service transformation. Use specific examples that demonstrate how you've driven excellence and improved services in previous roles.
✨Tip Number 3
Prepare for the interview like it’s the final exam! Research Brook’s mission and values, and think about how your experience aligns with their goals. Be ready to discuss how you can contribute to their strategic leadership and operational performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Brook team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Assistant Director of Clinical Operations in Peacehaven
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational leadership within healthcare. We want to see how your skills align with our mission at Brook, so don’t hold back on showcasing your relevant achievements!
Showcase Your Values:At Brook, we’re all about inclusivity and equality. When writing your application, let us know how your personal values resonate with ours. Share examples of how you’ve championed these principles in your previous roles.
Be Clear and Concise:We appreciate straightforward communication! Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and experiences at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brook
✨Know Your Stuff
Make sure you thoroughly understand Brook's mission and values. Familiarise yourself with their clinical services and recent initiatives. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've led teams through change or improved operational performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Be Ready for Scenario Questions
Expect questions about handling complex issues or managing risk. Think about past experiences where you successfully navigated challenges in healthcare settings. Highlight your problem-solving skills and ability to maintain compliance under pressure.
✨Engage with the Interviewers
Don't just answer questions; engage in a conversation. Ask insightful questions about Brook's future plans or challenges they face in clinical operations. This shows your enthusiasm and helps you assess if the organisation is the right fit for you.
