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- Tasks: Coordinate services for young people and manage reception duties in a vibrant team.
- Company: Join Brook, the UK's leading sexual health and wellbeing charity.
- Benefits: Enjoy a 4-day work week, generous leave, and flexible working options.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: Ability to juggle priorities and work well in a team.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 21000 - 28000 £ per year.
Role Overview
With a main focus on administrative management responsibilities, the post holder will also provide excellent service user experience by working closely with the reception team on appointment bookings, telephone and face to face support.
Hours: Part-Time 24 Hours per week with some evening and weekend work.
Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary.
Qualifications
- Experience in administration and coordinating a clinical and/or young person support service.
Benefits & Working Conditions
- 4 Day Week (working 20% fewer hours without salary decrease) – after probation.
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays.
- Sick pay – fully paid from 3 up to 12 weeks.
- Flexible working.
- Gratitude scheme.
- Assisted purchase scheme.
- Cycle to Work up to £1k.
- Employee Assistance Programme (EAP).
- Long service awards.
- Maternity and paternity pay.
- Pension scheme – employee pension contributions matched by Brook up to 4% of qualifying earnings.
- Training and development opportunities.
- Coaching.
Additional Information
- Please note – this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
- Please note: internal applicants with live sanctions will not be considered for this role.
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Service Coordinator employer: Brook Young People
Contact Detail:
Brook Young People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Brook and its values. This will help you connect your skills to their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can manage conflicting priorities and work both independently and as part of a team.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you're engaged and gives you a chance to find out if Brook is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace Brook's digital solutions in reaching young people.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Read the Role Specification: Before you start writing, make sure to read the role specification thoroughly. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to hit all the right notes.
Highlight Your Skills: When you’re crafting your supporting statement, don’t forget to showcase how your skills match our essential criteria. We want to see how you can manage conflicting priorities and work both independently and as part of a team!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for working with young people and why you’re excited about joining our team at Brook.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of everything, and we want to make sure your application gets the attention it deserves!
How to prepare for a job interview at Brook Young People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly read the role specification. Understand the key responsibilities and how they align with your skills. This will help you articulate why you're a great fit for the service coordinator position.
✨Showcase Your Prioritisation Skills
Since the role requires managing conflicting priorities, prepare examples from your past experiences where you've successfully juggled multiple tasks. Be ready to discuss how you prioritised effectively and what tools or methods you used.
✨Demonstrate Team Spirit
Brook values teamwork, so think of instances where you've worked collaboratively. Share stories that highlight your ability to contribute positively to a team environment while also being able to work independently.
✨Engage with Brook's Mission
Familiarise yourself with Brook's commitment to sexual health and wellbeing. During the interview, express your passion for their mission and how you can contribute to their goals. This shows that you’re not just looking for a job, but are genuinely interested in making a difference.