At a Glance
- Tasks: Support sales growth and build strong customer relationships in a busy trade branch.
- Company: Dynamic trade branch in Ystradgynlais, Swansea with a focus on customer service.
- Benefits: Profit share bonus, employee discounts, ongoing training, and career progression.
- Other info: Enjoy a collaborative team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in sales or customer service, strong communication skills, and a proactive approach.
The predicted salary is between 34200 - 41800 £ per year.
- Branch Sales Assistant
- Permanent opportunity based in the Ystradgynlais, Swansea Area
About the Role
We're looking for a motivated and customer-focused Internal Sales Assistant to support the day-to-day success of a busy trade branch.
This is a fantastic opportunity for someone with sales or merchandising experience who enjoys building customer relationships, driving sales, and delivering exceptional service.
Working closely with the Branch Manager, you'll play a key role in growing sales, maintaining stock availability, and ensuring customers receive expert advice and support.
Key Responsibilities
- Support the Branch Manager in achieving sales, margin and profitability targets.
- Build strong relationships with new and existing customers, identifying opportunities to grow business.
- Provide product advice, quotations and outstanding customer service.
- Ensure stock levels are maintained, with core products readily available to meet demand.
- Coordinate stock takes and ensure goods-in procedures are followed accurately.
- Maintain an organised, safe and efficient branch environment.
- Resolve customer and supplier queries promptly and professionally.
- Monitor local market trends and competitor activity to maximise sales opportunities.
- Assist with cash collection, debt control and overall branch performance.
About You
- Experience in an internal sales, customer service or trade counter role, ideally within a builders' merchant, plumbing, heating, electrical or similar trade environment.
- Strong communication and relationship-building skills.
- Commercially aware, with a proactive approach to sales.
- Organised, reliable and able to prioritise a busy workload.
- A team player who can also work independently and take ownership of tasks.
- Passionate about delivering excellent customer service.
What's on Offer?
- Profit Share Bonus Scheme
- Employee discount platform with savings on retail brands and holidays
- Employee Assistance Programme and Digital GP access
- Staff discount scheme
- Death in Service benefit
- Ongoing training and development
- Genuine career progression opportunities
- Hours
- Average of
- 40.75 hours per week , Monday to Friday between
7:30am and 4:30pm , plus every other Saturday 8:00am to 12:00pm .
If you're looking for a role where you can make a real impact, build lasting customer relationships and develop your career within a successful trade environment, we'd love to hear from you.
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Branch Sales Assistant in Ystradgynlais employer: Brook Street
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