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- Tasks: Support court proceedings by assisting judges and managing courtroom activities.
- Company: Join HMCTS at the iconic Royal Courts of Justice in London.
- Benefits: Earn £13.78 per hour with a full-time temporary contract until July 2026.
- Why this job: Make a difference in the legal system while gaining valuable experience.
- Qualifications: Customer service experience is essential; legal knowledge is a plus.
- Other info: Great opportunity for career growth and to work in a dynamic environment.
The predicted salary is between 11 - 16 £ per hour.
Location: Royal Courts of Justice, Strand, London
Hours: Monday-Friday, 09:00-17:00 (37 hours per week) 5 days on site.
Rate: £13.78 per hour
Contract: Full-time, temporary until July 2026 (with potential to extend)
About the Role
Brook Street are recruiting on behalf of HMCTS for a Court Usher to support the smooth running of court proceedings. You will assist judges, legal staff, and court users, ensuring the courtroom operates efficiently while providing excellent customer service.
Key Responsibilities
- Court Preparation: Set up courtrooms with materials (e.g., water, glasses) and clear after hearings.
- Court Records & Paperwork: Work with judges and clerks, manage hearing papers, record party details, and photocopy documents.
- Witness Management: Swear in witnesses and provide guidance.
- Customer Service & Liaison: Answer enquiries, inform court users of changes, and escort parties as needed.
- Collaboration & Office Support: Assist Court Clerks, Legal Advisers, Witness Services, and other office areas.
- Professional Standards: Maintain punctuality, dress code, and handle sensitive information discreetly.
Key Skills & Competencies
- Essential: Strong customer service experience – able to deal with the public calmly and professionally.
- Clear and tactful communication.
- Team player with professionalism and respect for all.
- Able to work under pressure and adapt to changing situations.
Experience & Qualifications
- Essential: Experience in a public-facing role / customer service.
- Legal or courtroom experience and witness management is advantageous.
- Experience handling enquiries and providing information to the public.
How to Apply: Apply online or email Basheer Dawoud at Basheer.Dawoud @ brookstreet.co.uk, including your mobile number and CV.
Royal Courts of Justice, Court Usher temp in West End of London employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Royal Courts of Justice, Court Usher temp in West End of London
✨Tip Number 1
Get to know the court environment! Familiarise yourself with the Royal Courts of Justice and its operations. This will help you feel more confident during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with the public, think of scenarios where you might need to handle enquiries or assist court users. Role-play with a friend to sharpen your responses.
✨Tip Number 3
Network like a pro! Connect with people who work in the legal field or at the Royal Courts of Justice. They might have insider tips or even know about job openings. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Make sure to highlight your relevant experience and skills that match the job description to stand out from the crowd.
We think you need these skills to ace Royal Courts of Justice, Court Usher temp in West End of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant legal or courtroom roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Court Usher role. Keep it friendly and professional, and don’t forget to mention your enthusiasm for working at the Royal Courts of Justice.
Follow the Application Instructions: When applying, make sure to follow the instructions carefully. Whether you're applying online or via email, include all the necessary details like your mobile number and CV. We love it when candidates pay attention to the little things!
Show Your Personality: While professionalism is key, we also want to get a sense of who you are. Let your personality shine through in your application. A bit of warmth and authenticity can go a long way in making you stand out from the crowd!
How to prepare for a job interview at Brook Street
✨Know the Courtroom Basics
Familiarise yourself with the layout and procedures of a courtroom. Understanding the roles of judges, clerks, and ushers will help you answer questions confidently and show that you're ready to jump in and support the team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've dealt with the public effectively. Highlight how you maintained professionalism under pressure, as this role requires calmness and tact when interacting with court users.
✨Dress the Part
Make sure to dress smartly for the interview. A professional appearance is crucial in a courtroom setting, so aim for business attire that reflects the seriousness of the role and shows respect for the environment you'll be working in.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the court's operations. This not only shows your interest but also gives you a chance to demonstrate your understanding of the responsibilities and how you can contribute to the team.
