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- Tasks: Connect with customers to renew or upgrade appliance protection plans from home.
- Company: Join Domestic & General, a trusted partner for 9 million UK customers.
- Benefits: Competitive salary, bonuses, 33 days holiday, and health benefits.
- Why this job: Turn your sales skills into a rewarding career with real progression.
- Qualifications: 1 year of target-driven sales experience and strong communication skills.
- Other info: Enjoy a structured remote work environment with excellent support.
The predicted salary is between 24500 - 32500 £ per year.
Salary: £24,500 + bonus (Average £8,000 annually)
Hours: 37.5 per week | Mon-Thurs 10:30-19:00 | Fri 09:00-17:30 | No weekends
Start Date: 23rd February 2026
Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household appliances for nearly 9 million UK customers. We are currently hiring Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you are motivated by targets, great bonuses, and long-term growth, this is the role for you.
What You’ll Be Doing:
- Proactively contacting customers to renew or upgrade their appliance protection plans each day.
- Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
- Meeting and exceeding KPIs in a fast-paced, high-energy environment.
- Putting customers first while driving commercial results.
What We’re Looking For:
- Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g., telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
- Resilience, drive, and a passion for closing sales and beating targets.
- Confident communication skills and the ability to tailor your approach to every customer.
- Self-motivated, with the discipline to thrive in a remote, structured environment.
What You’ll Get:
- 33 days’ holiday (inclusive of bank holidays) + the option to buy up to 5 more
- Comprehensive, paid training (2 weeks, Mon-Fri 9:00-17:30)
- Clear career development with real progression paths and regular coaching
- Health & wellbeing benefits: Gym discounts, dental/optical/physio support
- Matched pension contributions up to 5% of basic salary
- Life assurance (4x basic salary)
- 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing
Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately.
Outbound Sales Representative in Wales employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Representative in Wales
✨Tip Number 1
Get to know the company inside out! Research Domestic & General, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since this role is all about outbound sales, rehearse how you'd introduce yourself and your sales techniques. Role-playing with a friend can help you feel more confident and ready to tackle those customer calls.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips on the interview process and what it’s really like to work at Domestic & General. Plus, it shows your initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Outbound Sales Representative in Wales
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've connected with customers and closed deals in the past. Use specific examples to demonstrate your success!
Tailor Your Approach: Just like in sales, personalisation is key! Tailor your application to reflect how your skills and experiences align with what we're looking for. This shows us you understand the role and are genuinely interested.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through. We want to get to know the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Brook Street
✨Know Your Sales Numbers
Before the interview, brush up on your sales achievements. Be ready to share specific examples of how you've met or exceeded targets in previous roles. This will show your potential employer that you’re results-driven and can deliver in a high-energy environment.
✨Practice Objection Handling
Since this role involves overcoming objections, practice common customer pushbacks and how you would respond. Role-playing with a friend can help you articulate your thoughts clearly and confidently during the interview.
✨Tailor Your Communication Style
Demonstrate your ability to adapt your communication style by researching the company’s values and customer base. During the interview, showcase how you can connect with different types of customers, which is crucial for an outbound sales role.
✨Show Your Motivation
Express your passion for sales and your drive to achieve targets. Share what motivates you personally, whether it’s hitting KPIs or earning bonuses. This enthusiasm can set you apart from other candidates and align with the company’s goals.
