At a Glance
- Tasks: Manage business accounts, build relationships, and drive revenue growth in telecoms.
- Company: Join a growing telecommunications company with a supportive culture.
- Benefits: Competitive salary, uncapped commission, private healthcare, and career progression.
- Other info: Enjoy a collaborative environment with ongoing training and development opportunities.
- Why this job: Make an impact by helping businesses maximise their telecom solutions.
- Qualifications: Experience in account management or B2B sales, preferably in telecoms.
The predicted salary is between 30000 - 35000 £ per year.
Sales Account Manager - Telecommunications
Salary:
£30,000-£35,000 (depending on experience) + Uncapped Commission About the Role We are looking for an experienced Account Manager to join a growing telecommunications business.
This is an excellent opportunity for a commercially minded professional with a proven track record in account management, business development or B2B sales within the telecoms or technology sector.
You'll be responsible for managing an established portfolio of business customers, building long-term relationships, identifying growth opportunities, and ensuring clients receive outstanding service.
Acting as the primary point of contact, you'll help customers maximise the value of their telecoms solutions while driving revenue and customer retention.
Key Responsibilities
Manage and develop an existing portfolio of business customers.
Identify opportunities to grow revenue through cross-selling and upselling telecommunications, connectivity, mobile and related business solutions.
Build strong, long-term customer relationships by understanding each client's business objectives and future requirements.
Deliver a high standard of account management, ensuring customer enquiries and service issues are managed efficiently and professionally.
Conduct regular account reviews to identify contract renewal opportunities, service improvements and additional solutions.
Keep customers informed of new products, services and industry developments relevant to their business.
Maximise customer retention by proactively identifying commercial opportunities within existing accounts.
Work closely with Sales, Provisioning and Technical Support teams to deliver a seamless customer experience.
Prepare quotations, proposals and contract renewals, negotiating commercial agreements that deliver value for both the customer and the business.
Maintain accurate customer records, sales opportunities and account activity within the CRM system.
Achieve individual revenue, retention and customer satisfaction targets.
Develop trusted advisor relationships by providing strategic guidance and recommending solutions that support customer's business growth.
Skills & Experience
Previous experience in Account Management, Business Development or B2B Sales is essential.
Experience within the telecommunications, connectivity, IT or managed services sector is highly desirable.
Strong commercial awareness with a proven ability to identify and develop sales opportunities within existing accounts.
Excellent communication and relationship-building skills, with the ability to engage confidently with business decision-makers.
Customer-focused, with a proactive approach to delivering exceptional service.
Strong negotiation and influencing skills.
Highly organised with excellent time management and attention to detail.
Comfortable managing multiple priorities in a fast-paced environment.
Experience using CRM systems and Microsoft Office applications.
A collaborative team player who enjoys working across sales, customer service and technical teams.
What's on Offer
Competitive salary of
£30,000-£35,000 , depending on experience.
Uncapped commission structure. 20 days annual leave, increasing to 25 days with length of service, plus bank holidays.
Company pension scheme.
Private healthcare.
Supportive and collaborative working environment.
Ongoing training and opportunities for career progression.
If you are interested and fir the criteria please send your CV to Colleen Farquharson via the apply link
#NIT2 Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Telecoms Sales Account Manager employer: Brook Street
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StudySmarter Expert Advice🤫
We think this is how you could land Telecoms Sales Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telecoms Sales Account Manager at Brook Street, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Brook Street. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telecoms Sales Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telecoms Sales Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Brook Street:When writing your cover letter, make sure to tailor your message specifically for Brook Street. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Brook Street
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Brook Street that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Brook Street that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Brook Street’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.