At a Glance
- Tasks: Support the smooth running of buildings and assist with health and safety checks.
- Company: Join a reputable client in a supportive administrative role.
- Benefits: Competitive pay starting at £12.86 per hour, increasing after 12 weeks.
- Other info: Guaranteed interviews for veterans and candidates with disabilities who meet criteria.
- Why this job: Make a difference by ensuring safety and support for users in a dynamic environment.
- Qualifications: Strong admin skills, customer-focused approach, and proactive mindset required.
The predicted salary is between 12.86 - 12.86 £ per hour.
If you enjoy keeping things running smoothly, supporting people with clarity and care, and taking pride in accurate administration, we'd love to hear from you. Our Client is hiring for a reputed client to join an onsite team helping support hearings, customers, and the day-to-day running of buildings in Taunton.
What you'll be doing:
- Support the onsite running of buildings, including health and safety checks and maintenance checks.
- Log maintenance work and help ensure issues are tracked appropriately.
- Carry out administrative tasks to help prepare for, facilitate, and support hearing processes.
- Provide face-to-face support, and handle telephone (incoming/outbound) and correspondence in a range of formats.
- Use service scripts and knowledge articles to direct users to the right support, including clear guidance for users with specific or complex needs.
- Follow complaints policies and procedures, respond promptly to prevent escalation, and update required systems as needed.
- Process administrative work using standard operating procedures to meet performance targets and maintain service standards.
- Manage case files with accurate data entry and secure information handling, including compliance with retention and data loss protocols.
- Support jury service tasks including selection, deferral, reassignment, attendance tracking, and processing related expenses and court fees.
- Help with listing and scheduling, remaining responsive to urgent matters and following listing policies.
- Contribute to health and safety operations (including PEEPs, facility checks, issue logging, and key/safety governance under team leader guidance).
What you'll bring:
- A calm, customer-focused approach-especially when supporting users with specific or complex needs.
- Strong administrative skills with a focus on accuracy, security, and compliance.
- Confidence handling queries across face-to-face, telephone, and correspondence.
- A proactive mindset for spotting risks, escalating when needed, and supporting safe building operations.
- Willingness to follow procedures and help meet operational targets and service standards.
Additional information:
- Pay rate: £12.86 per hour, increasing to £13.25 per hour after 12 weeks.
Admin Officer - Health and Safety Officer in Taunton employer: Brook Street
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