Internal Sales Coordinator Location: Swansea (Office-based)
Are you the kind of person who enjoys getting things right-then helping make sure they happen on time? We're looking for an experienced, organised Internal Sales Coordinator to join a very happy and established company in Swansea. In this key role, you'll be the friendly "hub" between the customers, the external sales team, and internal departments-keeping orders moving smoothly and service levels high.
What you'll be doing:
- Supporting the external sales team with customer accounts, enquiries, and lead follow-ups
- Managing the full sales order process
- Liaising with suppliers and factories to help ensure timely fulfilment
- Being the main contact for customer queries-updating customers on orders, deliveries, and product availability
- Handling complaints professionally and raising Non-Conformance Reports when needed
- Preparing quotations and ensuring they're approved before release
- Generating delivery notes and invoices in SAP, plus supporting export/shipping paperwork
- Keeping customer records and portals up to date
What you'll bring:
- Excellent communication and organisational skills, with strong attention to detail
- Confident Microsoft Office skills (especially Excel)
- A proactive, solutions-focused attitude and the ability to manage multiple priorities
- A professional, customer-focused approach with experience in a sales support/internal sales or customer focused role
Additional information:
Competitive salary, pension scheme, 25 days holiday + bank holidays, and training & development opportunities.
#J-18808-Ljbffr
Internal Sales Coordinator in Swansea employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
