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- Tasks: Provide practical and emotional support to adults facing homelessness.
- Company: Join a values-driven organisation dedicated to making a difference.
- Benefits: Earn £13 per hour with ongoing training and 24/7 support.
- Why this job: Make a real impact in people's lives and help them regain independence.
- Qualifications: Passion for supporting vulnerable adults; experience with complex needs is a plus.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
Job Description
Support Worker – Homelessness Services (25+)
Location: Lancaster, LA1 5PE
Pay: £13 per hour
Temporary on-going
About the Role:
We are looking for a committed and empathetic Support Worker to join our team in delivering high-quality, person-centred support to adults aged 25 and over who are experiencing or at risk of homelessness. You\’ll work directly with individuals to help them regain stability, independence, and hope for the future.
Key Responsibilities:
- Provide one-to-one practical and emotional support tailored to each individual\’s needs.
- Support clients with accessing housing, healthcare, benefits, and other essential services.
- Develop and regularly review personalised support plans in collaboration with clients.
- Build trusting relationships to support individuals through trauma, complex needs, or mental health challenges.
- Work collaboratively with internal teams and external agencies to ensure effective support pathways.
- Maintain accurate records and contribute to risk assessments, safeguarding, and support reviews.
What We\’re Looking For:
- A genuine passion for supporting vulnerable adults and tackling homelessness.
- Experience working with adults with complex needs (e.g. mental health, substance misuse, offending behaviour) is desirable.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Resilience, flexibility, and a non-judgemental approach.
- Knowledge of housing systems, homelessness legislation, or support planning is a plus.
- Basic IT skills and ability to maintain clear, concise records.
We Offer:
- A supportive, inclusive, and values-driven working environment
- Ongoing training and development opportunities
- Regular supervision and reflective practice
- 24/7 Support from Brook Street Social Care
Support Worker employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness services sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your genuine interest in supporting vulnerable adults. Talk about any relevant experiences you've had, whether it's volunteering or personal stories that fuel your drive.
✨Tip Number 3
Prepare for interviews by practising common questions related to support work. Think about how you'd handle specific scenarios, like working with clients facing mental health challenges. This will help you feel more confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills and passion. Plus, it shows you're serious about joining our team in making a difference.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable adults shine through. We want to see your genuine commitment to tackling homelessness and how you can make a difference in people's lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have working with adults facing complex needs. We’re looking for specific examples that demonstrate your skills and how they relate to the role of a Support Worker.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Support Worker. Familiarise yourself with homelessness services, housing systems, and the challenges faced by vulnerable adults. This knowledge will help you answer questions confidently and show your genuine passion for the role.
✨Show Empathy
During the interview, demonstrate your empathetic nature. Share examples from your past experiences where you've supported individuals through tough times. Highlight how you built trusting relationships and tailored your support to meet their unique needs. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in supporting clients. This shows your interest in the role and helps you gauge if the organisation aligns with your values.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your experiences and what drives you to work in this field. The interviewers are looking for someone who fits into their supportive and inclusive environment, so let your personality shine through!
