Brook Street is recruiting for an Admin Officer (Telephony) based at Bennett House, Stoke-on-Trent. Working hours are 9:00am–5:00pm, Monday to Friday, 37 hours per week. The role focuses on handling telephony, guiding users to access justice with professionalism and accuracy.
You will take and make calls, provide clear information using service scripts, and ensure records are updated with careful attention to data protection and process compliance. A Basic DBS check is required.
#J-18808-Ljbffr
Telephony Admin Officer: Help People Access Justice in Stoke-on-Trent employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
