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- Tasks: Support the Probation Service by managing communications and maintaining records.
- Company: Join a public sector team dedicated to making a difference in the community.
- Benefits: Earn £12.21 per hour with a Monday to Friday schedule.
- Why this job: Be part of a vital team that supports safer communities and helps individuals on probation.
- Qualifications: Strong admin skills, great communication, and ability to handle sensitive information.
- Other info: Flexible hours with opportunities for evening shifts and commitment to equality and inclusion.
The predicted salary is between 10 - 15 £ per hour.
Join a vital team making a difference in your community. We are looking for an organised and motivated Receptionist/Administrator to support the work of the Probation Service in Southampton. In this role, you will help ensure the smooth running of day-to-day operations, working with sensitive information, supporting staff and people on probation, and maintaining accurate systems and records.
Key Responsibilities
- Maintain and update databases and case files
- Handle communications via phone, email, and in-person
- Provide reception cover and support meetings
- Liaise with internal teams and external agencies
- Support enforcement and safeguarding processes
- Uphold confidentiality, equality, and health & safety standards
What we are looking for
- Strong admin and IT skills (MS Office)
- Great communication and organisation
- Ability to handle sensitive information professionally
- Calm under pressure and confident dealing with the public
- Flexible, with a willingness to support occasional evening shifts
Requirements
- Must pass security and identity checks
- Commitment to equality, inclusion, and safeguarding policies
Interested in joining a team that supports safer communities? Apply now and start your journey with the Probation Service.
Receptionist in Southampton employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Southampton
✨Tip Number 1
Get to know the company! Research the Probation Service and understand their mission. This will help you tailor your conversations and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your communication skills. As a Receptionist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable handling various scenarios, from phone calls to in-person queries.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Brook Street.
We think you need these skills to ace Receptionist in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist/Administrator role. Highlight your admin and IT skills, especially with MS Office, and any experience handling sensitive information. We want to see how you can support our vital team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting the Probation Service and how your skills align with the job description. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves liaising with various teams and the public, make sure to demonstrate your great communication skills in your application. Whether it's through your CV or cover letter, we want to see how you handle interactions professionally.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team and making a difference in the community.
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator. Familiarise yourself with the key tasks like maintaining databases, handling communications, and supporting meetings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Receptionist, you'll be the first point of contact for many people. Practice clear and confident communication, both verbally and in writing. Think about examples from your past experiences where you've successfully handled sensitive information or dealt with the public to share during the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, especially under pressure. Prepare by thinking of scenarios related to confidentiality, equality, and health & safety standards. Having a few examples ready will show that you're calm and capable in challenging situations.
✨Demonstrate Flexibility and Team Spirit
The job may require occasional evening shifts and collaboration with various teams. Be ready to discuss your willingness to adapt and support your colleagues. Highlight any previous experiences where you've worked as part of a team or taken on additional responsibilities.
