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- Tasks: Provide essential admin support and maintain accurate records for the National Probation Service.
- Company: Join a supportive team at Brook Street, committed to equal opportunities.
- Benefits: Competitive hourly rate, potential for contract extension, and a dynamic work environment.
- Why this job: Make a difference in the community while developing your administrative skills.
- Qualifications: Strong admin skills and proficiency in Microsoft Office required.
- Other info: Opportunity for career growth and guaranteed interviews for veterans and candidates with disabilities.
The predicted salary is between 25000 - 35000 £ per year.
Position: Full-Time Temporary Senior Case Administrator – National Probation Service in Macclesfield
Contract: 3 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week) with 2 late evenings until 7pm per week on a rota basis
May include some out of hours working
Hourly Rate: £12.36 per hour
Job Description
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The job holder is expected to be competent in their area of work; any specific qualifications or training required will be detailed in the relevant job description. This is a non-operational role which may involve contact with prisoners depending on their area of work. This role has line management responsibilities.
Responsibilities
- Organise, produce and maintain accurate records for area of work
- Act as contact point for all communications to the team; prioritise and distribute communications to the appropriate person or relevant department in establishment
- Complete monitoring returns for area of work
- Co‑ordinate any awareness sessions for area of work
- Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
- Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
- Collate information relating to relevant Service Delivery Indicators (SDIs)
Requirements
- Strong administrative skills with proficiency in Microsoft Office.
- Excellent communication skills, both written and verbal.
Application Process
Please apply online if you are interested in this position.
Important: This role requires HMPPS vetting which can take approx. 8 weeks to come through and the successful candidate would need to wait until this is in place before they could start in the role.
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps covering the past three years), as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Equal Opportunity
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Senior Administrative Officer - NPS employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrative Officer - NPS
✨Tip Number 1
Get your networking game on! Reach out to people in the field, especially those who work at the National Probation Service. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview like it’s the big match! Research the NPS, understand their values, and think about how your skills fit into their mission. We want you to shine!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you get comfortable with the questions and boost your confidence when it’s time to impress the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way in landing that Senior Administrative Officer role.
We think you need these skills to ace Senior Administrative Officer - NPS
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Administrative Officer role. Highlight your administrative skills and experience with Microsoft Office, as these are key for us.
Show Off Your Communication Skills: Since excellent communication is a must-have, give examples in your application of how you've effectively communicated in previous roles. This will help us see how you can fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will make it easier for us to see your strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Senior Administrative Officer role. Brush up on your administrative skills and be ready to discuss how you’ve successfully managed records, communications, and reports in previous positions.
✨Show Off Your Communication Skills
Since excellent communication is a must for this role, prepare examples that showcase your written and verbal skills. Think about times when you’ve effectively communicated with stakeholders or resolved issues through clear dialogue.
✨Get Comfortable with Microsoft Office
Proficiency in Microsoft Office is essential, so make sure you can confidently discuss your experience with tools like Excel, Word, and PowerPoint. Consider preparing a few examples of how you’ve used these tools to enhance your administrative work.
✨Prepare for the Vetting Process
Understand that this role requires HMPPS vetting, which can take time. Be ready to discuss your background and any gaps in employment. It’s a good idea to gather any necessary documents or references ahead of time to streamline the process.
