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- Tasks: Support sales and installations by managing orders and customer communications.
- Company: Dynamic team in Cardiff offering a hybrid work environment.
- Benefits: Competitive salary, 25 days holiday, flexible working, and gym subsidies.
- Why this job: Make a real impact with your organisational skills in a fast-paced setting.
- Qualifications: Experience in admin roles and strong organisational skills required.
- Other info: Opportunity for permanent position with excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position with the opportunity of becoming permanent. Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.
Key Responsibilities:
- Manage and process Direct Send orders from start to finish
- Retrieve critical documents from emails, send to customers, and update opportunity files
- Contact customers for payments and process transactions in JDE
- Handle returns cases, collections, and order spare parts
- Manage the sales support case queue and send relevant communications to customers
- Support the team with additional administrative tasks to ensure installations run efficiently
Skills & Experience:
- Proven experience in administrative roles
- Strong record-keeping and organisational skills
- Familiarity with CRM systems
- Effective problem-solving abilities
- Comfortable working across multiple IT systems
Perks: Competitive salary, 25 days holiday (buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.
Step into a role where your organisation and attention to detail make a real impact. Please apply now or contact Lisa Trott in our Cardiff office.
Sales Support employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, especially in sales support. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled challenges. This is key for roles that require effective problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in administrative roles. We want to see how you can thrive in a fast-paced environment, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales Support role. Mention your familiarity with CRM systems and how your problem-solving abilities can benefit our team.
Be Detail-Oriented: Since this role involves managing orders and processing transactions, pay extra attention to detail in your application. Double-check for any typos or errors, as we value precision and accuracy in our work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support & Installations Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past work where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to thrive in a fast-paced environment.
✨Brush Up on CRM Systems
Familiarity with CRM systems is a must for this job. If you have experience with any specific systems, be ready to talk about it. If not, do a bit of research on common CRM tools and their functionalities. This shows initiative and a willingness to learn, which can impress your interviewers.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face in sales support, or how success is measured in this role. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
