Sales Administrator

Sales Administrator – £27,000 | Rugby | Full-Time Salary: £27,000 per year Location: Rugby (Office-based) Hours: Monday to Thursday: 8:30 AM – 5:15 PM Friday: 8:30 AM – 4:30 PM 1-hour lunch break dailyAre you an organised and detail-driven professional with a passion for delivering outstanding customer service? Our client, a well-established company based in Rugby, is seeking an experienced Sales Administrator to join their dynamic team. The Role: Reporting directly to the Sales Office Manager, you'll play a pivotal role in supporting the sales function and ensuring a smooth customer journey. You'll work alongside a friendly and supportive team while liaising with distributors, national companies, family-run businesses, and various internal departments. Key Responsibilities: Be the first point of contact for customers via phone and email, delivering exceptional service Process orders and quotations accurately and efficiently Provide expert advice on product features, pricing, and availability Handle general customer inquiries, escalating complex issues to the Team Leader when necessary Conduct soft telesales campaigns to existing customers Manage daily invoicing Monitor time-critical orders, keeping customers updated on any potential delaysAbout You: Strong written and verbal communication skills Excellent interpersonal skills with the ability to build lasting relationships Highly organised, detail-oriented, and able to multitask effectively A proactive, approachable team player Ambitious and eager to progress into a leadership roleIf you're looking for a role where you can grow your career, this is the perfect opportunity! To apply, send your CV today! Brook Street NMR is acting as an Employment Agency in relation to this vacancy