Royal Courts of Justice EO x4

Temporary Worker - Judicial Training Event Support (Royal Courts of Justice, EO x4)

Location: London
Working Days / Hours: Monday to Friday, 37 hours per week
Working Pattern: Office
Pay Rate: £17.37 per hour
Length of Assignment: 6 months

If you enjoy bringing structure, energy and calm to busy multi-location delivery, this is a great opportunity to support the end-to-end running of judicial training events across multiple jurisdictions. Our Client is hiring Temporary Workers to help ensure every event is well planned, smoothly delivered and continuously improved-backed by data, strong stakeholder relationships and a customer-focused approach.

What you'll be doing:

• Plan, allocate and lead the end-to-end delivery of a range of judicial training events within the Judicial College Training Programme
• Organise events by following established procedures and policies-while using initiative to proactively solve issues as they arise
• Manage your own time autonomously, delivering multiple events at different stages of development with minimal supervision
• Work collaboratively and flexibly across teams and jurisdictions to support programme delivery
• Build and maintain excellent relationships with judicial training leads and specialist College teams throughout each event's lifecycle
• Negotiate and influence other teams-often at senior level-to support successful delivery
• Use databases and information sources (including Judicial College Learning) to plan effectively and ensure accurate collation and analysis of data (e.g., audience lists, attendance and fees)
• Collate feedback from events and teams, identify service improvements, and help implement changes
• Support quality assurance and ensure accuracy and timeliness across your own work and relevant team activity (including judicial teams)
• Liaise with internal and external venue providers to secure cost-effective, high-quality venues and ensure they're set up correctly
• Proactively manage venue issues and complaints, raising concerns with venue providers when needed
• Organise catering and other event support through external companies as required
• Make proactive, evidence-based decisions on event capacity and recommend changes, including potential cancellations when necessary
• Provide direct support to judicial delegates-resolving queries and issues
• Receive, negotiate and resolve reasonable adjustments requests from delegates
• Support delivery of face-to-face and online events, with the possibility of overnight stays
• Ensure appropriate use of IT/AV equipment at events
• Complete finance and fees tasks accurately and on time

What you'll bring:

• Excellent verbal and written communication skills, able to connect with a wide range of stakeholders (including at more senior levels)
• Confidence handling difficult conversations without supervision
• Strong emotional intelligence to negotiate with, work alongside and influence internal and external stakeholders
• Ability to manage complex prioritisation while organising multiple events at the same time
• Excellent customer service instincts and a professional, solutions-focused mindset
• Comfort navigating and managing online systems
• Ability to work both collaboratively and independently
• Flexibility and resilience to deal with organisational and event issues calmly and effectively

Additional information:

• CTC Clearance can be optional: we can work with someone not yet cleared, who is willing to submit the application once in post

If you're organised, people-focused and ready to support impactful training delivery, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.