Brook Street is hiring a Retentions Advisor for a fully remote UK-based team. You will handle high-volume customer calls, work toward retention targets, and ensure FCA-compliant interactions.
The role offers a 37.5-hour week, a basic salary of £25,506 plus £8,400 OTE, and full training and development. In this remote position, you will build rapport, identify customer solutions, and contribute to a high-quality customer experience while adhering to regulatory standards.
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Remote Retentions Specialist | Training & Growth employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
