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- Tasks: Support customers in renewing or cancelling their plans with excellent sales skills.
- Company: Leading provider in appliance services with a focus on customer satisfaction.
- Benefits: Remote work, competitive salary, annual leave, health support, and pension contributions.
- Why this job: Join a dynamic team and help customers while enjoying flexible working conditions.
- Qualifications: Strong sales and communication skills are essential.
- Other info: Comprehensive training provided for all new employees.
The predicted salary is between 28800 - 48000 £ per year.
A leading provider in appliance services, Brook Street is hiring for the role of Customer Sales Advisor. This position focuses on supporting customers in renewing or cancelling their plans, requiring strong sales and communication skills.
Employees enjoy a remote work environment with comprehensive training, a competitive salary, and numerous benefits, including annual leave, health support, and pension contributions.
Remote Inbound Sales Advisor – Retentions & Upsell employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Inbound Sales Advisor – Retentions & Upsell
✨Tip Number 1
Make sure you know the ins and outs of the company and its services. When you're chatting with potential employers, show them you've done your homework. It’ll help you stand out and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Since this role is all about renewals and upselling, get comfortable with how you’d approach a customer. Role-play with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and what they look for in candidates. Plus, it could lead to a referral!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Remote Inbound Sales Advisor – Retentions & Upsell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales and communication skills, as these are key for the role. We want to see how your experience aligns with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Customer Service Skills: Since this role involves supporting customers with their plans, make sure to highlight any relevant customer service experience. We want to know how you’ve successfully handled customer queries or challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Brook Street
✨Know Your Product
Before the interview, make sure you understand the services offered by Brook Street. Familiarise yourself with common customer queries about renewing or cancelling plans. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Sales Pitch
Since this role focuses on sales, practice your upselling techniques. Prepare a few scenarios where you can showcase how you would encourage customers to renew their plans or consider additional services. This will help you feel more confident during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and concisely. Use examples from your past experiences to illustrate how you've successfully communicated with customers in challenging situations.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the training process or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.