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- Tasks: Be the friendly face of our organisation, assisting visitors and managing enquiries.
- Company: Join a respected public sector organisation in Cardiff.
- Benefits: Earn £12.45 per hour with stable part-time hours and a supportive team.
- Why this job: Make a difference by providing excellent customer service in a dynamic environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Flexible shifts available, perfect for students balancing studies and work.
📌 Job Title: Part-Time Receptionist
📍 Location: Cardiff
🕒 Hours: 25 hours per week, Monday to Friday
⏰ Shifts: 08:00 – 13:00 or 13:00 – 18:00
💷 Pay Rate: £12.45 per hour
About the Role:
We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join our Education client in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community.
You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.
Key Responsibilities:
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Greet and assist visitors in a professional and courteous manner
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Manage incoming calls, emails, and enquiries
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Maintain visitor logs and ensure security procedures are followed
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Provide general administrative support to internal teams
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Schedule appointments and manage meeting room bookings
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Handle incoming and outgoing mail
Requirements
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Excellent communication and interpersonal skills
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Strong organisational skills and attention to detail
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Ability to remain calm and professional under pressure
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Competent in the use of Microsoft Office (Word, Outlook, Excel)
Working Hours:
You will work 25 hours per week, Monday to Friday, on a rotating shift pattern:
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Morning Shift: 08:00 – 13:00
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Afternoon Shift: 13:00 – 18:00
Flexibility to cover either shift is essential.
What We Offer:
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Competitive hourly rate of £12.45
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Stable part‑time hours with a consistent weekday schedule
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Opportunity to work within a respected organisation
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Supportive team environment
Please apply as soon as you can as we will be shortlisting applications as we receive them
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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Receptionist - Part Time (25H) employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time (25H)
✨Tip Number 1
Make sure you research the organisation before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the organisation. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look polished and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the organisation well.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Receptionist - Part Time (25H)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see who you are beyond your qualifications, so don’t be afraid to add a personal touch!
Tailor Your Application: Make sure to customise your application for the Part-Time Receptionist role. Highlight your relevant experience in customer service and administration, and mention how your skills align with our needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see why you’d be a great fit for our team in Cardiff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Brook Street
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part-Time Receptionist. Familiarise yourself with the key tasks like greeting visitors, managing calls, and providing administrative support. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, whether it's handling difficult customers or coordinating with team members. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple tasks efficiently. You might want to share specific instances where you successfully juggled appointments, managed visitor logs, or maintained records. This will show that you can thrive in a fast-paced environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team, the work culture, or the specific challenges faced by the organisation. This not only shows your interest but also helps you assess if the role is the right fit for you.
