Brook Street are recruiting on behalf of a well-established care provider for an experienced Temporary Branch Manager to cover a period of maternity leave.
This is an excellent opportunity for an experienced care professional with strong leadership and people management skills to oversee the day-to-day running of domiciliary care and short-break services.
The successful candidate will play a key role in maintaining high-quality care standards, managing operational performance, supporting staff, and ensuring compliance with safeguarding and regulatory requirements.
The role:
- Monday to Friday position
- Hours: 8:30am- 5:00pm
- 37.5 hours per week
- Location: Pudsey, LS28
- Pay Rate: £18.00 per hour
- Contract: Temporary Fixed-Term
- Hours: Full Time
- Reporting to: Director
Key Responsibilities
Operational Management
- Oversee the daily running of care services to ensure safe, effective, and person-centred support.
- Work closely with care coordinators to manage rotas, staffing levels, and service delivery.
- Monitor care documentation including care plans, risk assessments, medication records, and visit logs.
- Ensure any changes in service users' needs or risks are identified and acted upon promptly.
- Manage complaints, incidents, safeguarding concerns, and regulatory notifications as required.
- Support audits, quality reviews, and continuous service improvement initiatives.
- Build positive working relationships with service users, families, local authorities, and healthcare professionals.
- Provide leadership, guidance, and support to care coordinators and frontline care staff.
- Manage attendance, performance, conduct issues, and employee relations matters.
- Conduct investigations, fact-finding meetings, disciplinary hearings, and grievance processes in line with company policies.
- Support absence management, return-to-work meetings, probation reviews, and performance improvement plans.
- Maintain accurate and confidential staff records.
- Assist with recruitment, onboarding, training, competency assessments, and staff development.
- Escalate complex HR matters where appropriate and seek external HR advice when required.
Compliance & Quality Assurance
- Promote a culture of high-quality, person-centred care.
- Ensure safeguarding procedures are consistently followed across the service.
- Monitor training compliance, supervisions, spot checks, and competency assessments.
- Identify areas for improvement and implement corrective actions where necessary.
- Report significant risks, compliance concerns, or service issues to senior management.
About You
To be successful in this role, you'll ideally have:
- Previous management or supervisory experience within health and social care.
- Experience managing care staff and overseeing service operations.
- Knowledge of safeguarding, care planning, risk management, and quality assurance processes.
- Experience handling employee relations cases, including investigations and disciplinary procedures.
- Excellent communication and organisational skills.
- Ability to handle sensitive and confidential information professionally.
- A calm, fair, and solution-focused approach.
- Right to work in the UK.
- Enhanced DBS certificate or willingness to obtain one.
This is a fantastic opportunity to join a supportive organisation and make a positive impact during an important period of transition.
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Branch Manager (MAT Cover) in Pudsey employer: Brook Street
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