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- Tasks: Coordinate applications and provide excellent customer service remotely.
- Company: Join a supportive team based in Edinburgh with flexible working options.
- Benefits: Part-time hours, remote work, and the chance to meet the team monthly.
- Why this job: Perfect for those seeking flexibility while gaining valuable experience.
- Qualifications: Strong computer skills and customer service experience required.
- Other info: Ideal for students or anyone looking for a part-time role with growth potential.
Our client based in Edinburgh has a requirement for a temporary staff member to join their team. This is a fully remote post with the option to go into the Edinburgh office once a month to meet the team.
The hours are part time - 17.5 hours per week and although flexible, the requirement would be to work some hours on a Monday and Friday. All hours are flexible between 7.00 am and 7.00 pm.
Skills required:
- High level of accuracy in processing applications on behalf of the client.
- Excellent computer skills - Microsoft Outlook and Excel essential.
- Experience of working with databases.
- Customer service skills for dealing with customers on the phones.
- Able to work on own initiative but also be part of a team, working remotely.
- Ability to work at pace, with accuracy and working to strict deadlines.
Team interviews will take place shortly. The role will potentially start on Monday 17th November 2025. Although fully remote, priority will be given to candidates living around the Edinburgh area.
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Practising Certificate Co-Ordinator employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Practising Certificate Coordinator role. We want to see your experience with databases and customer service shine through!
Show Off Your Accuracy: Since accuracy is key for this position, include examples in your application that demonstrate your attention to detail. We love seeing how you’ve successfully processed applications or managed data in the past.
Flexibility is Key: Mention your availability and willingness to work flexible hours, especially on Mondays and Fridays. We appreciate candidates who can adapt to our needs while working remotely.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Make sure you understand the role of a Practising Certificate Co-Ordinator. Brush up on the skills mentioned in the job description, especially your accuracy in processing applications and your computer skills with Outlook and Excel. Being able to discuss these confidently will show that you're prepared.
✨Show Off Your Customer Service Skills
Since you'll be dealing with customers over the phone, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or resolved issues effectively.
✨Demonstrate Your Initiative
This role requires someone who can work independently as well as part of a team. Prepare to discuss times when you've taken the initiative in your previous roles. Highlight how you manage your time and stay organised while working remotely.
✨Be Flexible and Ready to Adapt
With flexible hours and the need to meet deadlines, it's important to show that you can adapt to changing circumstances. Think of examples where you've successfully managed your time and adapted to new challenges, especially in a remote working environment.
