Location: Potters Bar, Hertfordshire
Salary: £16.66
Type: Full-Time
We are looking for an experienced Operations Co-ordinator to support the day-to-day running of a busy operational service. This role is responsible for coordinating crews, vehicles and resources, ensuring service delivery targets are achieved while providing excellent customer service.
Key Responsibilities
- Coordinate operational teams and vehicle resources.
- Respond to service issues, vehicle breakdowns and staffing challenges.
- Manage customer queries and complaints.
- Monitor performance data and identify service improvements.
- Liaise with maintenance providers and internal stakeholders.
- Manage timesheets, records and operational administration.
- Support training, compliance and health & safety activities.
What We're Looking For
- Previous experience in operations, logistics, transport, waste management or a similar environment.
- Experience supervising or coordinating front-line teams.
- Strong organisational and problem-solving skills.
- Excellent communication and customer service abilities.
- Good IT skills, including Microsoft Office.
- Ability to remain calm under pressure and manage changing priorities.
This is an excellent opportunity for a proactive and organised individual looking to take ownership of a varied and fast-paced operational role.
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Operations Coordinator in Potters Bar employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
