Admin Officer
Location: Peterborough, PE1-1EJ Monday-Friday 9am-5pm Pay rate: £12.86ph
If you're someone who enjoys keeping things moving, delivering a "right first time" service, and bringing calm, clarity to busy working days, this is a great opportunity. Our Client is hiring an Admin Officer to support the smooth running of courts and tribunals in Peterborough-helping progress cases and supporting the wider team with accurate, customer-focused administration.
What you'll be doing:
- Preparing papers, files and court/tribunal documentation for hearings, meetings and proceedings
- Updating and maintaining records on an in-house computer system, including data input
- Handling post opening and dispatch, general photocopying and filing
- Booking and organising meeting rooms, preparing agendas, joining instructions and handouts
- Drafting standard letters and correspondence, and taking minutes/notes according to guidelines
- Clerking civil and family courts, tribunals and hearings-ensuring materials are up to date
- Supporting listing and rota activities, checking files, and assisting court users with enquiries
- Communicating with relevant parties to schedule and serve documents, including payment handling where required
- Checking and verifying documents, records and returns against procedures and quality standards
- Producing basic statistical analysis reports and straightforward financial processing when needed
- Working with your team to support Team Information Board (TIB) meetings and continuous improvement
What you'll bring:
- Strong customer service skills, with the confidence to interact politely and helpfully face-to-face, by phone and in writing
- A careful, accurate approach to administration, records and documentation
- The ability to follow guidelines and instructions-while using discretion and initiative within set processes
- Comfort with problem-solving using lean techniques, escalating complex issues to a team leader/supervisorSolid computer skills to complete your day-to-day work effectively
- Flexibility to support ad-hoc tasks and other local office needs as required
Additional information:
- You may have regular contact with court/tribunal users, including members of the Judiciary and the legal profession.
- If you're successful in your application a Basic DBS will be required as part of the on-boarding checks with Brook Street.
Our Client would welcome your application-Peterborough-based and team-focused.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Officer in Peterborough employer: Brook Street
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