Outbound Sales Representative
Outbound Sales Representative

Outbound Sales Representative

Full-Time 24500 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with customers to renew or upgrade appliance protection plans daily.
  • Company: Join Domestic & General, a trusted partner protecting appliances for nearly 9 million UK customers.
  • Benefits: Enjoy 33 days' holiday, gym discounts, and comprehensive training.
  • Why this job: Perfect for motivated sales pros seeking targets, bonuses, and career growth in a remote setting.
  • Qualifications: Minimum 1 year of target-driven sales experience required; resilience and strong communication skills essential.
  • Other info: Interviews available immediately; start dates on 14th & 28th July 2025.

The predicted salary is between 24500 - 30000 £ per year.

Salary: £24,500 + bonus (Average £7,200 annually)

Hours: 37.5 per week | Mon-Thurs 10:30-19:00 | Fri 09:00-17:30 | No weekends

Start Date: 14th & 28th July 2025

Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household appliances for nearly 9 million UK customers.

We are currently hiring Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you are motivated by targets, great bonuses, and long-term growth, this is the role for you.

What You’ll Be Doing:

  • Proactively contacting customers to renew or upgrade their appliance protection plans each day.
  • Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
  • Meeting and exceeding KPIs in a fast-paced, high-energy environment.
  • Putting customers first while driving commercial results.

What We’re Looking For:

  • Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g., telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
  • Resilience, drive, and a passion for closing sales and beating targets.
  • Confident communication skills and the ability to tailor your approach to every customer.
  • Self-motivated, with the discipline to thrive in a remote, structured environment.

What You’ll Get:

  • 33 days’ holiday (inclusive of bank holidays) + the option to buy up to 5 more.
  • Comprehensive, paid training (2 weeks, Mon-Fri 9:00-17:30).
  • Clear career development with real progression paths and regular coaching.
  • Health & wellbeing benefits: Gym discounts, dental/optical/physio support.
  • Matched pension contributions up to 5% of basic salary.
  • Life assurance (4x basic salary).
  • 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing.

Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately.

Outbound Sales Representative employer: Brook Street

Domestic & General is an exceptional employer that prioritises employee growth and wellbeing, offering a supportive remote work environment for Outbound Sales Representatives. With competitive salaries, generous bonuses, and comprehensive benefits including health support and career development opportunities, we empower our team to thrive while making a meaningful impact on customers' lives. Join us and enjoy a balanced work-life schedule with no weekends, all while being part of a trusted partner to leading global brands.
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Contact Detail:

Brook Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound Sales Representative

✨Tip Number 1

Familiarise yourself with the company and its products. Understanding Domestic & General's appliance protection plans will help you speak confidently about their offerings during interviews, showcasing your genuine interest in the role.

✨Tip Number 2

Prepare for role-play scenarios that demonstrate your sales skills. Practising how to handle objections and close sales can give you an edge, as this role heavily relies on these abilities.

✨Tip Number 3

Network with current or former employees of Domestic & General. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Showcase your resilience and self-motivation in your conversations. Since this is a remote position, emphasising your ability to thrive independently while meeting targets will resonate well with the hiring team.

We think you need these skills to ace Outbound Sales Representative

Outbound Sales Experience
Customer Relationship Management
Objection Handling
Target-Driven Mindset
Effective Communication Skills
Rapport Building
Self-Motivation
Time Management
Adaptability in a Remote Environment
Problem-Solving Skills
Sales Closing Techniques
Resilience
Ability to Meet KPIs
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your outbound sales experience, particularly any achievements related to meeting or exceeding targets. Use specific metrics to demonstrate your success in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to connect with customers. Mention your resilience and how you’ve successfully overcome objections in past sales experiences.

Highlight Relevant Skills: In your application, emphasise skills such as confident communication, self-motivation, and the ability to work in a structured remote environment. These are key traits that Domestic & General is looking for.

Prepare for Potential Interview Questions: Think about common interview questions for sales roles, such as how you handle rejection or how you build rapport with customers. Prepare examples from your past experiences that demonstrate your skills and achievements.

How to prepare for a job interview at Brook Street

✨Showcase Your Sales Experience

Make sure to highlight your previous sales roles, especially any outbound sales experience. Be ready to discuss specific examples of how you met or exceeded targets, as this will demonstrate your capability in a similar environment.

✨Prepare for Common Sales Scenarios

Anticipate questions related to overcoming objections and closing sales. Practise your responses to common scenarios you might face, such as handling difficult customers or promoting a product effectively.

✨Demonstrate Your Communication Skills

Since the role requires confident communication, be sure to articulate your thoughts clearly during the interview. Tailor your responses to reflect an understanding of the customer’s needs, showcasing your ability to connect with different personalities.

✨Research Domestic & General

Familiarise yourself with Domestic & General's services and values. Understanding their customer base and the products they offer will help you tailor your answers and show genuine interest in the company.

Outbound Sales Representative
Brook Street

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