Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 06/11/2026
About this job
Retentions Advisor
- Remote £25,506 basic salary + £8,400 OTE We're looking for motivated Retentions Advisors to join our remote team.
You'll speak with customers over the phone, understand their needs, and use your communication skills to retain their business while delivering an excellent customer experience.
The role: High-volume customer calls in a fast-paced environment Working towards retention targets Ensuring all interactions meet FCA standards Building rapport and identifying customer solutions What's on offer: £25,506 basic salary £8,400 OTE Fully remote working
37.5 hours per week 6-week rotating rota between 8am-8pm, Monday-Saturday Two 15-minute breaks and a 1-hour lunch break Full training and career development opportunities If you're target-driven, resilient, and enjoy helping customers, we'd love to hear from you.
#J-18808-Ljbffr
Retentions Advisor in Nottingham employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
