Brook Street is seeking two Call Handlers to join the Contact Team in Northampton. This hybrid role handles inbound calls from the public seeking support with Civil Money Claims, delivering clear, empathetic assistance under pressure.
You'll work 37 hours per week, typically 9am–5pm, with the possibility of extension after the assignment ends. Basic DBS clearance is required, and organisation-wide standards apply.
#J-18808-Ljbffr
Empathetic Call Handler - Civil Claims Support (Hybrid) in Northampton employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
