Brook Street is recruiting a Call Centre Agent (AO) to join our busy Northampton team. You will handle inbound public calls regarding Civil Money Claims, deliver prompt, polite support, and document call notes accurately in our systems.
We are seeking friendly, confident communicators who can work in a fast-paced environment, show empathy, and follow procedures. The role is office-based in NN1 2LH, 37 hours per week, with a daytime schedule.
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Customer Service Agent – Civil Claims (Office, 37h) in Northampton employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
