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- Tasks: Manage patient communications and handle inquiries to support NHS care access.
- Company: Leading healthcare recruiter with a focus on patient services.
- Benefits: Competitive pay of £12.75 per hour, Monday to Friday schedule.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Organised, detail-oriented, and excellent communication skills required.
- Other info: Join a supportive team in Belfast City Centre with growth opportunities.
The predicted salary is between 12 - 16 £ per hour.
A leading healthcare recruiter is seeking a dedicated Patient Services Administrator to join their NHS team in Belfast City Centre. The ideal candidate should be organized and detail-focused, with excellent communication skills.
Responsibilities include:
- Managing patient communications
- Recording documentation
- Handling patient inquiries professionally
This role is crucial in supporting equitable access to NHS care, ensuring patients receive accurate information consistently.
The position offers a competitive rate of £12.75 per hour, working Monday to Friday from 9am to 5pm.
NHS Patient Services Admin: Entitlements & Letters employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS Patient Services Admin: Entitlements & Letters
✨Tip Number 1
Network like a pro! Reach out to current or former NHS employees on LinkedIn. They can give you the inside scoop on what it’s really like to work in patient services and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Practice answering common questions about handling patient inquiries and managing documentation. We want you to shine when it comes to showcasing your detail-oriented nature!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to the hiring team. Let’s get you that Patient Services Administrator position!
We think you need these skills to ace NHS Patient Services Admin: Entitlements & Letters
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage tasks and keep everything in order, especially since this role involves handling patient communications and documentation.
Communicate Clearly: Since excellent communication is key for this position, use clear and concise language in your application. We appreciate candidates who can convey their thoughts effectively, just like you would when dealing with patient inquiries.
Detail is Everything: Pay attention to the details in your application. We’re looking for someone who is detail-focused, so make sure your CV and cover letter are free from errors and clearly outline your relevant experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Brook Street
✨Know Your NHS Basics
Familiarise yourself with the NHS structure and services. Understanding how patient services operate within the NHS will show your commitment and help you answer questions confidently.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed documentation or communications in previous roles. Being detail-focused is key, so highlight any systems or methods you use to stay organised.
✨Practice Professional Communication
Since you'll be handling patient inquiries, practice clear and concise communication. Role-play common scenarios with a friend to build your confidence in responding to various patient needs.
✨Demonstrate Empathy and Support
In healthcare, empathy is crucial. Be ready to discuss how you would handle sensitive situations with patients. Showing that you care about equitable access to NHS care will resonate well with interviewers.
