At a Glance
- Tasks: Support sales and installations by managing orders and customer communications.
- Company: Dynamic team in Cardiff offering a hybrid work environment.
- Benefits: Competitive salary, 25 days holiday, flexible working, and gym subsidies.
- Why this job: Make a real impact with your organisational skills in a fast-paced setting.
- Qualifications: Experience in admin roles and strong organisational skills required.
- Other info: Opportunity for permanent position with excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position with the opportunity of becoming permanent. Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.
Key Responsibilities:
- Manage and process Direct Send orders from start to finish
- Retrieve critical documents from emails, send to customers, and update opportunity files
- Contact customers for payments and process transactions in JDE
- Handle returns cases, collections, and order spare parts
- Manage the sales support case queue and send relevant communications to customers
- Support the team with additional administrative tasks to ensure installations run efficiently
Skills & Experience:
- Proven experience in administrative roles
- Strong record-keeping and organisational skills
- Familiarity with CRM systems
- Effective problem-solving abilities
- Comfortable working across multiple IT systems
Perks: Competitive salary, 25 days holiday (buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.
Step into a role where your organisation and attention to detail make a real impact. Please apply now or contact Lisa Trott in our Cardiff office.
Locations
Sales Support in Newport, Wales employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support role, and who knows? They might just have the inside scoop on opportunities.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your organisational skills and experience can shine through in your answers. We want you to show them why you're the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Keep an eye on our listings and get your application in – we’re rooting for you!
We think you need these skills to ace Sales Support in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in administrative roles. We want to see how you can manage tasks efficiently, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Sales Support role. Mention your familiarity with CRM systems and how you handle fast-paced environments like a pro.
Show Off Your Attention to Detail: In this role, detail is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support & Installations Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past work where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Brush Up on CRM Systems
If you're familiar with CRM systems, make sure to mention this during the interview. If not, do a bit of research on common systems used in sales support roles. Being able to discuss how you would use these tools to manage customer interactions will demonstrate your readiness for the job.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the challenges they face in sales support, or how success is measured in this role. This shows that you're engaged and serious about finding the right fit for both you and the company.