Brook Street is recruiting an IT Service Management (ITSM) Analyst for NHSBSA in Newcastle. You will support the introduction and readiness of new IT services, working with internal and external teams to ensure smooth deployment and ongoing performance.
You will document services, support ITIL-aligned activities, monitor KPIs, and contribute to continual service improvement, with a focus on clear communication and stakeholder collaboration in a fast-moving environment.
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ITSM Analyst: Drive Service Launches & Improvements in Newcastle upon Tyne employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
