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- Tasks: Support court proceedings and ensure hearings run smoothly as a List Caller.
- Company: Join HM Courts & Tribunals Service, a vital part of the justice system.
- Benefits: Earn £15.59 per hour with full-time hours and potential contract extension.
- Why this job: Make a real difference in the justice system while developing your professional skills.
- Qualifications: Strong organisational and communication skills; previous admin experience is a plus.
- Other info: Dynamic role with opportunities for personal growth and a chance to support the community.
Job Opportunity: AO (List Caller) - Band E
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
HM Courts & Tribunals Service (HMCTS)
Location: Willesden Magistrates' Court (with occasional admin support at Ealing & Uxbridge Magistrates' Courts)
Pay Rate: £15.59 per hour
Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm
Contract: Full-time, temporary - until March 2026 (with potential extension)
Brook Street is delighted to be recruiting a Court Usher (List Caller) on behalf of HM Courts & Tribunals Service (HMCTS), an executive agency of the Ministry of Justice. This is a rewarding opportunity to play a key role in the day-to-day operation of the courts and contribute directly to the justice system.
About the Role
As a Court Usher (List Caller), you will be responsible for supporting court proceedings and ensuring hearings run smoothly and efficiently. You will act as a key point of contact for court users, legal professionals, and judiciary staff.
Key Responsibilities
- Prepare and manage daily court lists, ensuring accuracy and organisation
- Call parties into the courtroom and maintain the smooth flow of cases
- Keep court users informed of estimated timings and case progress
- Liaise with legal representatives, interpreters, and support services
- Assist with courtroom setup and ensure all documentation is in place
- Support administrative duties including post opening, case entry, and handling telephone or counter enquiries
- Deliver excellent customer service to all court users at all times
Skills & Experience Required
- Professionalism: Calm, confident, and proactive in a busy environment
- Organisation: Strong time management and prioritisation skills
- Communication: Clear, confident, and professional verbal and written communication (Public speaking is a key part of this role)
- Self-Motivation: Ability to work independently and use initiative
- Administration: Previous administrative or data entry experience is desirable
Additional Information
A DBS check is required (processed by Brook Street). Security clearance must be successfully completed (typically 2-3 weeks).
If you are organised, professional, and looking to contribute to the justice system in a meaningful way, apply today and don't miss this opportunity. Apply online or contact Basheer Dawoud at Brook Street.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Willesden Magistrates- List Caller, Temp in London employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Willesden Magistrates- List Caller, Temp in London
✨Tip Number 1
Get to know the court environment! Familiarise yourself with how courts operate and the roles of different personnel. This will help you feel more confident during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your public speaking skills! As a List Caller, you'll need to communicate clearly and confidently. Try rehearsing common courtroom scenarios or even doing mock interviews with friends to boost your confidence.
✨Tip Number 3
Network with current or former court staff if you can. They can provide insider tips on what the role really entails and what the interviewers might be looking for. Plus, it’s always good to have connections in the field!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Willesden Magistrates- List Caller, Temp in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the job description. We want to see how you can bring your unique strengths to the role of List Caller!
Show Off Your Communication Skills: Since clear communication is key in this role, don’t forget to showcase your verbal and written communication abilities. We love seeing examples of how you've effectively communicated in previous roles!
Be Professional and Organised: This position requires a calm and organised approach, so make sure your application reflects that. A well-structured CV and cover letter will show us you’re ready for the fast-paced environment of the court.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Don’t miss out on this opportunity—apply today!
How to prepare for a job interview at Brook Street
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Court Usher (List Caller). Familiarise yourself with the daily tasks, such as managing court lists and liaising with legal professionals. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Practice Your Communication Skills
Since clear and confident communication is key in this role, practice speaking about your experiences and how they relate to the job. You might even want to rehearse calling someone into a courtroom or explaining case progress. This will help you feel more comfortable during the interview.
✨Showcase Your Organisation Skills
Be prepared to discuss how you manage your time and prioritise tasks. Think of specific examples from your past experiences where your organisational skills made a difference. This will show that you can handle the busy environment of a court effectively.
✨Demonstrate Your Professionalism
Dress appropriately and arrive on time for your interview. During the conversation, maintain a calm and confident demeanour. Remember, you're applying for a role that supports the justice system, so showcasing your professionalism is crucial.
